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Recent customer comments

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All reviews (2587)

Business travelers (84)

Couples (721)

Solo travelers (109)

Families with young children (1266)

Families with older children (299)

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based on 2587 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

9.7 Hwee N.
August 14, 2014
Kids club clean and lots of amenties

7 Arumugam U.
Sri Lanka
July 30, 2014
view, atmosphere, and location
it was fun, excellent view and great place to stay and enjoy sentosa resort

10 Igor K.
December 07, 2013
Exceptional Staff, Location was amazing
Swimming Pool, Amazing service and nice rooms
Great experiance, Especially going that extra bit for special occasions thanks to the manager at time of Check in. Cake and Fruit basket appeared in our room when we returned

8.7 TAN H.
December 03, 2013
Another Staycation in Rasa Sentosa.
Panoramic ocean view, Comfortable beds, Attentive staff
This was another staycation to celebrate my mom's birthday. Due to high occupancy the resort was unable to give us complimentary upgrade but the service was consistent with polite and helpful staff. However, this staycation was rather dull compared to the previous one. It may be highly due to the repetition of activities we did on the the previous staycation in Rasa Sentosa. I'd recommend for a weekend stay with family and friends but if the return is packed pretty close with the first stay it may be a little boring.

9.3 WEE T.
November 27, 2013
Very friendly and helpful staff indeed.
Easy access to beach, pool, dining and transport services around Sentosa.
Friendly staff, surprise birthday cake for me from the hotel, breakfast buffet has wide variety of choices.

7.7 WONG S.
December 10, 2013
People is nice, city is clean and tidy
Comfortable, very big room and very happy to have upgrade
I think the staff was responsive and they tried best to resolve my problem. The room was big and comfortable. The view and the facilities were very good and I love the swimming pool much! The hotel although is not inaccessible area, but cannot be accessed by shuttle bus. I think it is very good. I think this hotel is a good choice for relax even though is expensive.

8 SIA B.
November 26, 2013
Wonderful experience with lots of memories
Attentive staffs, swimming pool and breakfast
This is the 2nd time we brought our young kid of 6 to the hotel. We loved the swimming pool and other facilities like the Kid's club where our boy enjoyed very much. Hotel staffs are friendly and attentive to all our requests. International breakfast located at level 3 is a "must try". We would definitely come back again next year!

8.7 Ian D.
United Kingdom
October 30, 2014
Location, Staff, Comfort
Great Family place to stay.

9.7 Andrew H.
November 25, 2013
excellent hotel, nice location on sentosa island.
excellent hotel, location at sentosa island, facility such as swimming pool
located at sentosa island, very near to various attraction at sentosa island. very good hotel

5.7 Natcha N.
November 24, 2013
nice resort for a vacation but room size is small
eric the front desk, breakfast experience
upgraded me to ocean view, appreciated! he was a great asset to the resort with his attentiveness and sincere service. what i think must be improved is the idea of putting a solo lady traveler in a connecting room. i didn't like the room much as it was too small and old and no slippers provided only sandals. when i saw the door, i felt so uncomfortable and unsafe. i went there for a night for a meeting and i couldn't sleep the whole night. i also left the resort experiencing just 10 mins of the buffet breakfast which i wish i could have more time. anyway, if i am in singapore again, honestly i would not consider this place.