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2015
Very good 7.6
Based on 9730 reviews

Recent customer comments

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Very good



based on 9730 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.5
  • Food/Dining 6.8

Fiona C.
Singapore
December 07, 2015
Disappointed
1) the staff is friendly 2) the place looks fantastic 3) the rooms are cozy
We were planning a staycation for the weekend to celebrate a friend's birthday. We ordered in balloons so that when we check into the hotel we would be able to start the preparation for the celebration. I called the front desk 3 times and there was n answer. So I thought they might still be busy since there is a long queue for check in from 2 to 4pm and also since I have waited for 30 mins for check in I'm fine with that. So I waited until after 4pm than I called again. I told them to send it up to the room which they have but that was only part of the balloons that was sent over. After that when my other friend came in we asked for the bigger balloon bouquet to be sent up too which they did. But the biggest balloon burst. The staff did not offer any suggestions. Only said that the balloon touched the lights at the top of the lift and burst. We were angry and called the front desk for a compensation which they gave. Following that we called for 1 more set of toiletries since there are 3 of us that will be n the room. We called for it 4 times and their replies are they will send over but nothing came. In the end we went down to the front desk to asked for it instead. Breakfast variety was pretty limited too. All in all it was pretty ok. But just a bit disappointing.

Adam T.
United Kingdom
December 07, 2015
Another Good stay
Location, room design, staff friendliness
Another nice stay at this hotel after numerous previous visits. The Hotel hasn't changed since my last trip and the staff performance is still great. Rooms are nice and comfortable and the room service menu, although limited in choice, is prepared quickly and to a good standard. Will be staying there again.

Siti Z.
Singapore
December 07, 2015
Not children friendly
nothing

ahmad R.
Singapore
December 07, 2015
awesome stay
swimming pool, relaxation place, outdoor gym
It was a great stay with my family. We do have fun there. The place is nice for us to gather as a family. Will come back.

James D.
United Kingdom
December 07, 2015
Good location but poorly designed and tired rooms
Location, price, staff
Staff were welcoming and efficient. Room was disappointing for the price. Two-tier design is fine, but the tiny toilet room and shower room were very unimpressive, as was the general condition of the room (very tired looking). Location is central and convenient, although too far from the MRT to walk in the heat of the day.

Sanath H.
United Kingdom
December 07, 2015
Best front desk
Efficient front desk, great location and the warm greeting
Good hotel. Rooms are okay though a little small and awkwardly designed. Value for money given the location.

Sombo T.
Cambodia
December 06, 2015
Good hotel
Location, room, and helpful staffs/
Very good and I enjoying to come back.

Clarrence F.
Singapore
December 06, 2015
Good for short stay
Cleaniness, Location, Ambience
Quite disappointed at the room service, almost everything but 2 items on the menu was unavailable by 9pm. Overall a good stay, room was in good condition, toilet n shower room is clean, ambience was good.

Patricia L.
Singapore
December 06, 2015
Weekend Staycation
Friendly Staff, Comfy Bed, Quality Toiletries
We stayed at Studio M for 3D2N and were in love with the extremely comfortable queen sized bed and that all toiletries were provided. Shuttle bus services to town were provided, which was very thoughtful especially when the location is already so central. The hotel staff were very friendly and effective, and all these made up for the mediocre buffet breakfast.

Felix B.
Indonesia
December 05, 2015
good stay
clean, comfort, nice service