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Excellent 8.2
Based on 3342 reviews

Recent customer comments

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Excellent



based on 3342 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.9
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.4

Kim R.
Australia
May 24, 2015
Location location
Perfect location, great gym and pool, friendly knowledgeable staff

Wah T.
Malaysia
May 24, 2015
Big and clean room
Bed, bathtub, room
Great stay

Wah T.
Malaysia
May 24, 2015
Clean and big room
Bed, food and staffs
Great stay overall

Rose H.
Canada
May 19, 2015
Location
location , staff and nice view
wonderful

Wong H.
Hong Kong
May 18, 2015
Mini bar checking at 9:30am
Overall was great. However, I don't understand why the hotel will arrange a mini bar checking at 9:30am in Sunday? It is a big mistake for a 5 stars hotel.

PARMESAH K.
Malaysia
May 18, 2015
nice and clean hotel
Really best location, Clean and Big Rooms
Overall nice hotel

VINOD C.
Mauritius
May 16, 2015
Great Location
Location, Cleanliness and Staff servicde
Stay was very good. Hotel is just opposite the MRT and so very convenient for travelling to anywhere in Singapore. It is on Clarke Quay with all the restaurants and other services on the Singapre river. Just that for the moment, hotel is undergoing some refurbishment and can be noisy in certain places during the day.

Janice L.
Philippines
May 11, 2015
Great service and amenities
Location, service, wifi
I was upgraded to the executive floor. Room was really good and all and really strong and stable wifi.

Candace A.
United States
May 06, 2015
Comfortable Stay
Location

Glen P.
Canada
May 05, 2015
Location
Location, location, location
We arrived at 8 in the morning following our scheduled arrival. Fortunately they had saved our room. We were stranded in the Beijing airport for 10 hours. We were going to phone the hotel to ensure they would save our room but the AGODA reservation/ confirmation letter doesn't contain a phone number for the hotel, and the Air Canada representative was unable to non neck with the AGODA customer relations with the phone number on our confirmation. We were very concerned our room would be given away since we were so late. Also internet in Beijing airport is virtually unusable. Please ensure phone numbers are on your confirmations Didn't use ding at the hotel due to location