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Excellent 8.2
Based on 3361 reviews

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Excellent



based on 3361 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for money 7.6
  • Food/Dining 7.4

YEON J. from South Korea
Families with young children
Stayed 2 nights in December 2013
Good location but very poor staff attitude
Location. Quiet surroundings
Location was very good. But staff quality was poor. I had to make several calls to get them thru. There were less number of staff to handle the same so call didn't go thru at one go. I had to make several calls to ask for more towels. At the same time their response was very slow. I made a call at 6:00 PM and they didn't bring the towels till the time I left the hotel at 7:30 PM. Again I made a all at 11:00 PM after I got back. But it has taken another 30 mins to get new towels. It was very disappointing.
Reviewed January 02, 2014

Eeliz N. from Singapore
Families with young children
Stayed one night in December 2013
Great
pool spa location
Reviewed January 01, 2014

roy R. from Indonesia
Families with young children
Stayed 3 nights in December 2013
Good hotel, near everywhere, value for money
Near central mall, near Clark quay, near mrt
Very good, I was impressed by hospitality of the hotel personnels. Near Clark quay, good nightlife
Reviewed December 30, 2013

Michael W. from Taiwan
Business travelers
Stayed 2 nights in December 2013
Great location
Great location, clean, quiet
Nice hotel, convenient, with free wifi, close to many restaurants but quiet.
Reviewed December 30, 2013

Aellan C. from Singapore
Families with young children
Stayed one night in December 2013
I had a nice getaway with my wife
Gym is fantastic and has 3 levels! Easy access to MRT and to restaurants.
I had a great experience with the hotel and was really happy that the gym is well equipped. The pool is also a nice place to hang around and relax there.
Reviewed December 30, 2013

Michael R. from Australia
Families with older children
Stayed 3 nights in December 2013
relaxing, comfortable, quiet, everything I needed.
excellent location by the river with great hotel facilities like the pool and gym, super friendly and efficient staff made the stay an absolute pleasure, comfortable beds in spacious quiet rooms.
I booked 2 rooms, 1 for my wife and 1 and one for my 3 sons (19,17,& 15). The location is great. I was very impressed with your helpful and friendly staff throughout our stay. The buffet breakfast (with its huge variety) was a great start to each day. The rooms were clean, quiet and spacious, with very comfortable beds, and with a good bathroom. Internet worked well. I loved the pool. My wife and 2 older sons loved the gym, however my 15 year old youngest son was told he couldn't use the gym with them - he was being supervised so I couldn't understand the reasoning for him being refused. Other than that little hiccup our stay couldn't have been more pleasant and comfortable. I would be more than happy to stay here again, and to highly recommend this hotel.
Reviewed December 30, 2013

Graham C. from United Kingdom
Solo travelers
Stayed 2 nights in December 2013
Comfort and location
The helpfulness of the stass
Reviewed December 30, 2013

leo S. from Indonesia
Couples
Stayed 2 nights in November 2013
Great stay and centrally located
location, location and location
Reviewed December 28, 2013

leo S. from Indonesia
Couples
Stayed one night in November 2013
Great stay and centrally located
location, location and location
Reviewed December 28, 2013

Tan H. from Singapore
Couples
Stayed one night in December 2013
Clean Room, Friendly staffs
Staffs, Food and Location
Reviewed December 27, 2013