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Excellent 8.3
Based on 5789 reviews

Recent customer comments

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Excellent



based on 5789 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Staff Performance 8.4
  • Value for Money 7.8
  • Food/Dining 7.7

Athol N.
South Africa
May 29, 2015
great hotel
good choice of resturants,location and service
great for business

Ka T.
Macau
May 27, 2015
Famous brand, poor staff attitude
Location
Location is convenient, rooms are ok. But staff are terrible, they are arrogant, not willing to help or even to answer questions. Long queuing time, took more than one hour for check in (exclude queuing time).

Edward A.
Canada
May 27, 2015
Stayed before our cruise
Close to everything, very centrally located. We liked the fact that there were many restaurants to choose from and even a supermarket inside the building. Staff very pleasant and helpful
We stayed two nights and would recommend staying here.

Iwan C.
Indonesia
May 26, 2015
Good location hotel
Cozy hotel, near MRT, Food Court and Supermarket
All in all good and well managed hotel

Young J.
South Korea
May 21, 2015
Good hotel
Good condition, nice view and good location for trip
It was good enough to stay and room condition was really nice

Harjanto S.
Indonesia
May 21, 2015
Oke
Great Location
Great

Lilyana L.
Malaysia
May 20, 2015
No in-room wifi
Location, location, location
I was disappointed that the hotel DO NOT have free in-room wifi. I have stayed in smaller cheaper hotels that can provide free wifi. The TV channels were limited and the mini bar was installed with those "scanners/detectors" - which was simply silly. But otherwise, the location is perfect and most things are within walking distance. You can even walk as far as Haji Lane (which I did) and did not break a sweat (do not be fooled by the map you see on Google). It is easy to get the MRT, bus, and taxi. Marina bay is just a 5 minute tax ride. The staff was friendly, helpful and hardworking. And the hotel gave me a room with an awesome view of the bay.

Edward L.
Philippines
May 20, 2015
great stay at a great price
connected to a mall, clealiness, courtesy of staff
Good

Nattariporn C.
Singapore
May 19, 2015
bad experience
Right at the raffle city mrt n easy to travel and more food choices
Water choke in bathtub

WAN L.
Malaysia
May 19, 2015
GOOD LOCATION HOTEL
LOCATION BUT STAFF PERFORMANCE VERY BAD