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Recent customer comments

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based on 5709 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.0
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Staff Performance 8.4
  • Value for Money 7.7
  • Food/Dining 7.7

6 David L.
March 21, 2015
Far below 5 star hotel services!!
Bad experience with the staff services, no free wifif!! location is the only good thing
Stayed here for 4days. It's suprising that there is no free wifi with a so called 5 star hotel!!!!! No staff help to carry luggage upon check in! Room requirement stated on Agoda is not met! However, the location is only good thing.

9.7 Robby H.
March 24, 2015
The room was very clean and comfort.
Location, rooms, staffs
Great location. Near to nice restaurants and shopping centers.

10 FUI C.
March 28, 2015
Upgraded us! Yay!
Location, value for money, luxurious
The hotel kindly upgraded us. We enjoyed our stay very much.

8.7 Miranti A.
March 18, 2015
Comfort stay in Singapore
location , comfy and clean bedding , nice and helpful staff

4.3 Andrew L.
August 22, 2015
Old and Smelly
The hotel has seen better times.... the room is old, toilet is smelly and overall i think it would fail a health inspection.... STAY AWAY...!!!

7.7 previtha T.
March 13, 2015
location , central and located to MRT
It was alright , had to change keys 3 times on day 1, then day 2 again, again day 3 and staff were blaming cause we have to many rooms, that why we had to change keys but the problem only happen to my room 5167 not the others .

8 Anthony T.
United Kingdom
March 15, 2015
A fine hotel in a 1st class position
The room we were given on the 44th floor floor facing the bay

10 Kanokwan S.
March 31, 2015
Good location
Clean, Good Location and Friendly staff

10 Kanokwan S.
March 31, 2015
Good location
Clean, Good Location and Friendly staff

7.3 Marlon K.
March 23, 2015
Above average
Location, clean, high floors
This is an above average hotel, but certainly not a 5 star experience. Plenty of other options available.