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Excellent 8.3
Based on 5790 reviews

Recent customer comments

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Excellent



based on 5790 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Staff Performance 8.4
  • Value for Money 7.8
  • Food/Dining 7.7

7 Ludger J.
Germany
May 07, 2015
Perfect views
View and location
Dissappointed about the restaurant : excellent views, but no tablecloth in a 5 star restaurant ? And the menu is presented in a plastic card further on we had problems with the aircon : we selected the max temperature, but it was always freezing cold

10 wisely O.
Singapore
May 05, 2015
A very nice hotel
The food, the services and staff.
It was fabulous. All the staff was friendly and very helpful. And I was quite surprise that the hotel staff actually paid on behalf for one of my delivery of sandwiches as I was not in the hotel at that moment. To be, that was an awesome help. I would definitely come back again.

8.3 zainuddin H.
Singapore
May 05, 2015
Feedback Disappointment
location, transport, food
Request for 2 view sea and city but was given both city on 11th floor..hardly can see the sea.. Very disappointed bec either the reception dont understand me or he lied when he say he will give me 2 view. Book hotel for the view but 11th floor not much view to appreciate.

9 wayne M.
Australia
May 04, 2015
Reasonable value for money
Helpful and courteous staff, Cleanliness
Very good

8 HERLIEN H.
United Kingdom
May 02, 2015
lovely hotel un town
fantastic hotel......nearby eating places around this hotel ..great view from my hotel's room window
I feel comfortable.....i will stay longer next time.....

8 Leong W.
Malaysia
May 02, 2015
Good location
best hotel in Singapore

8 Leong W.
Malaysia
May 02, 2015
Excellent very location
All service, food and location value for money

7.3 Adi S.
Indonesia
May 01, 2015
Well placed hotel
Location, Shopping Area, Business Area
It was okay. However, during our stay, the shower wasn't working properly. We stayed there for 3 days and 2 nights but they just fixed the shower during the last day although we told them on the first day of our stay. The hotel located at the center of the city and it is very close with MRT station.

9.7 Aidil S.
Singapore
May 01, 2015
great staycation
service, room and location
Superb and I truly enjoy my stay.

6.7 CHI W.
Hong Kong
May 01, 2015
overrated
location, location and location
Excellent location but the rooms are old and the pool is small without any view... anyone could get into the pool...