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Excellent 8.3
Based on 5934 reviews

Recent customer comments

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based on 5934 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.7
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Agustian S. from Indonesia
Families with young children
Stayed 3 nights in July 2015
Great hotel for familiy vacation
room, location, facility
Reviewed July 14, 2015

Wang Y. from Singapore
Stayed one night in July 2015
Location; View; professional staff
Being a five-star and an iconic hotel located at marina bay, I think the Swissotel really needs to be upgraded especially the bath room. The bath tub is easily get flooded if you do not turn off the water every half min when you take your shower; the exhaust fan does not work either; the toilet flush is built in the wall and soooo hard to push even for my husband.... The fridge/mini bar was 100% filled in with all kinds of chargeable drinks, we can't even find the space for one bottle of 60ml Yakult drink. Again, as a five star hotel, the quality of the shampoo and show gel does not even comparable to those my gym provided; no mention abt the shampoo is not sufficient for two of us after swimming.......Anyway, with the money spent, we feel not worth it. As for the good thing abt the hotel, it has an excellent location and spectacular view; the staff is professional and helpful.
Reviewed July 13, 2015

CINDY V. from Indonesia
Families with young children
Stayed 4 nights in October 2014
Food, room, servis
Reviewed July 13, 2015

Rainby L. from Hong Kong
Families with young children
Stayed 6 nights in July 2015
everything is perfect except the toilet.
staffs are very helpful, location is perfect and the services is 5-star hotel standard
Everything is perfect except the toilet could be more kid friendly.
Reviewed July 11, 2015

Padang C. from Indonesia
Solo travelers
Stayed one night in July 2015
nice receptions
fas moving when cheking in
Nice stay
Reviewed July 10, 2015

anan R. from Thailand
Business travelers
Stayed one night in June 2015
Good Hotel
Clean Good Fine
Reviewed July 09, 2015

Madelon G. from Germany
Business travelers
Stayed 2 nights in July 2015
going down
location location location
disappointing 1. couldnt reload my i phone plug fell out of socket.. got adapter after phoning 3 x adapter fell too mechanic didn t come... hairdryer so slow that I changed to my own no newspapers in the morning anymore( 5 STAR???!!)couldnt open bolcony door anymore( nailed)had to call for cleaning bathroom in afternoon ( before automatically)low class bathroom soap toothpaste and bodyloation.. come there since 5 y 3-6 x per year will look for a new place
Reviewed July 08, 2015

KAZUMASA O. from Singapore
Stayed 3 nights in July 2015
There is no korean and Japanesd program.
Free Nescafe, TWG tea and room size.
Paying for stay at Club Floor but service is not up to expectations.
Reviewed July 07, 2015

IVAN W. from Australia
Business travelers
Stayed 3 nights in June 2015
Great hotel for business traveller
Location, room comfort and great restaurants.
It was another very pleasant stay for me.
Reviewed July 05, 2015

Rudi J. from Indonesia
Solo travelers
Stayed one night in November 2014
Quite ok hotel
near MRT station and shops, quite big room
Quite ok
Reviewed July 05, 2015