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Excellent 8.3
Based on 5882 reviews

Recent customer comments

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based on 5882 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.7

Michael M.
January 04, 2015
Getting Old
Balcony, location, size of room
No smoking policy even when you have a balcony sounds absurd. Plus the hotel needs a major renovation.

Jasper M.
January 04, 2015
Too old...
Staff performance, view, balcony
I've stayed in this hotel ten years ago and was kind of disappointed to see the same old furniture and worn carpet in the room. Bathrooms could also use and overhaul and the floor on the balcony was extremely dirty!

Love C.
January 04, 2015
great location...nice hotel
location, great view,cleanliness
great location..easy access to city...great view from our nice to wake up with fantastic view and as well as before you sleep...

toni K.
January 03, 2015
Hotel is too old!
Hotel ís too old,not value with the price we pay!

Kim W.
January 03, 2015
nice view and huge room
huge room, location centralise, food and shopping convenient
Enjoyable although the luggage staff attitude was not good when we want to collect our luggage to bring up to room. Room is huge and has nice view but found lipstick on cup which a 5 star hotel shld not have happen. Hotel is convenient. Overall is good.

Andre Z.
January 02, 2015
Great stay, nice hotel
New Asia Bar, Location and beds
Great hotel.. the location is absolutely amazing. Near everything, with a metro (MRT) station right next to it as well. The staff is really nice and helpful, highlights to New Asia Bar with an absolute amazing view of the city. The hotel itself is a little bit old, but the beds are very comfortable. To me it doesn't justify the extra 55 SGD they charge to have a Marina view, but anyways.. You will be just fine with the City view, especially if you don't necessarily intend to sit on your balcony staring at the views.. depends on you.. Highlight recommended, great stay!!!

Chuck H.
January 02, 2015
Poor Customer Service
Good location, good cleaners
Our stay at this hotel strongly indicates to us that Agoda's clients are provided with the minimum permissible level of service.

Ismawan H.
January 02, 2015
improvement review
location, food, acomodation
Very nice Hotel, all my family member are very happy stay in the nice and clean hotel like swissotel stampford with the very helpful staff....welldone !!!

Xue H.
January 02, 2015
Great family staycation
TWG tea in the room, big spacious room, chocolates at evening time

Hong Kong
January 01, 2015
location, staff performance, prompt response
all are good but it's very noisy when strong wind hit the window that we need to open the window little bit