arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.5
Based on 3629 reviews

Verified traveler reviews

Filter by traveler type
Very good

based on 3629 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.3
  • Location 8.0
  • Room Comfort/Standard 7.7
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 6.8

Wayan S.
October 14, 2012
Hotel with good location
Good location, friendly service but the room layout is not really nice.

sam H.
October 14, 2012
Located at orchard, but small room
Comfortable room
Quite near to orchard but road up was hill and can be tiring to walk up. Rooms seems old and has vandalism on it. Room service wasn't too bad. Breakfast wasn't too bad.

Kimean L.
Hong Kong
October 14, 2012
A hotel for a pleasant stay
Close to hot spot of the city.
a hotel of greeting, the staffs are nice and helpful. a clean & comfortable room. with a swimming pool, sitting by the water is quite relaxing . (as per customer's feedback)

Susana N.
October 13, 2012
Great location and good service
Location on Orchard, good service
The location is near the Orchard road, but you need to walk a bit to a small road from Orchard and it's a climb up road. The room was nice, even though it's quiet small. The breakfast menu also good.

Shelley K.
October 11, 2012
Cozy and Warm Ambiance
Cozy feeling
Courteous and friendly staffs. Nice layout and nice ambiance.. Good location, not noisy and not far from the malls.

Mei W.
Hong Kong
October 11, 2012
Grand hotel but bad cleanliness
Grand lobby, English style, 10mins walk from Orchard
Lobby: Grand looking but small. Fragrance used is stinky Lifts: Many lifts, 2 of them have nice view Room: Spacious rooms, but dirty. Stains on chairs. Water flowing slowly in toilet Restaurant: Breakfast was ok, nive view

janice M.
New Zealand
October 10, 2012
Lovely young girl on reception night of 28 th sept
Poolside bar and tha weekend special
I found this A very nice hotel with very friendly and helpful staff. I first stayed here for 2 weeks when it was the queens in 1972 and enjoyed it then.the make over has greatly enhanced its attraction. I would stay again

Lee Y.
October 10, 2012
Old hotel in good location
Good location
The hotel location is good and 15 minutes walking distance. But the design of hotel and room is dark. The toilet floor is wet after shower. The staffs were not friendly enough when we asked for printing request and transport facilities.

October 10, 2012
Lovely hotel & Great Location
Great Location for you who want to get treatment at Mt Elizabeth Hospital
This hotel is very clean and near the Mt Elizabeth Hospital. It is suitable for you who want to go on medical treatment in Mt Elizabeth Hospital

Mohammed C.
October 10, 2012
Nice Hotel, Amazing Location
Location, Very quick room service, Congenial Staff
The hotel is located at an ideal spot (only 5-10 mins walk from Orchard Road). Orchard Road is a great place to shop with lots of variety. Plus the other advantage that we had was that there are a lot of options for restaurants and eating places on orchard road, hence the location was just amazing. Another thing is that as the hotel is not on Orchard Road one is saved from the noisy traffic. Five minutes walk away its located at a very peaceful spot, with no disturbance whatsoever. Easy availability of Taxi service from Orchard Road as well. Used room service twice, once for a three pin plug and once for some amenities. It was super quick. Apart from this we didn't use the hotel service much. We didn't even have any meals included in the hotel package, so can't comment about it. Left the hotel early and came back late. The rooms were a bit small but no complaints. They were very clean and very comfortable. I do have one complaint. The hotel bumped us up to a slightly more expensive room, as they said that they don't have the one that we booked. And this wasn't free of charge. I had to pay for the room.