Back to hotel info

Very good 7.5
Based on 3651 reviews

Verified traveler reviews

Filter by traveler type
Very good

based on 3651 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.3
  • Location 8.0
  • Room Comfort/Standard 7.7
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 6.8

Brenda C. from Malaysia
Families with young children
Stayed one night in August 2015
Great location
The family room was great for families with young kids. The location is a stones throw from orchard road. Car park was surprisingly not too tight
Will stay again. However didn't try any food and beverage at the hotel.
Reviewed September 08, 2015

Chervon L. from Malaysia
Solo travelers
Stayed one night in September 2015
Premier Room Is Good
The good rating I gave is for Premier room. The Premier room is newly renovated with modern design. I don't suggest anyone staying in superior or deluxe rooms in this hotel as the rooms are old, dirty and smelly. The carpet and furniture in superior and deluxe rooms look dirty too. I will come back to stay in this hotel but only in Premier room. The concierge n receptionists staff are very helpful.
Reviewed September 07, 2015

HECTOR C. from Philippines
Business travelers
Stayed one night in September 2015
Old hotel, uncomfortable stay
The hotel is old which probably creates that not so nice smell of the room. the aircon is struggling to cool the room....perspiring the whole night. I will not recommend for a businessman which might not have a good rest before an important meeting the next day
Reviewed September 07, 2015

Saw H. from Myanmar
Stayed one night in August 2015
There was some bad smell along the way from Lift to our room. Other than that everything consider OK.
Reviewed September 07, 2015

Brenda C. from Malaysia
Families with young children
Stayed one night in August 2015
Excellent location
Walking distance to Orchard, the family room was great with 2 young kids and pool was small and good for young children
Will definitely stay again
Reviewed September 02, 2015

Gin H. from Singapore
Stayed one night in August 2015
excellent customer service
Customer service, room, swimming pool
Customer service was very good. Gave us a free upgrade and chocolates when they know it's our anniversary, even though it was a last minute notice. Room was nicely set up and clean. Only downside was the buffet breakfast, not worth the money, would recommend travelers to walk to nearby shopping centers for meals instead.
Reviewed August 31, 2015

Astrid M. from Australia
Stayed 5 nights in July 2015
location, price, and large room.
Value for money with great pool.
Reviewed August 27, 2015

mohammad A. from Kuwait
Families with older children
Stayed 3 nights in August 2015
اوسخ فندق في العالم
موقعه لابأس فيه لكن مالفائده اذا رائحة القذاره منتشره!
حجزت غرفه عائليه وكانت وسخه جدا تحت السرير دلاقات قديمه وقذارات ولايوجد تنظيف سابق للغرفه والمصيبه الكبرى كانت رائحة الغرفه القذره بسبب السجاد القديم قويه جدا لدرجة انني خفت على عيالي ونفسي من المرض والعدوى- نصيحه لوجه الله لاتسكنوا فيه يوجد فندق ملاصق له نظيف اسمه ذي كوينسي انظف بكثير-نوعية الفوط الموجوده كانها من سنة ١٩٢٠ وخشنه-كروت الغرف تخرب مجرد ان تمسكها مما يظطرك تبدلها مرتين في اليوم نوعيه رديئه جدا- تم اعطائي بعد ماتهاوشت معاهم غرفة نظيفه جدا في الدور الرابع المجدد بالكامل-عمركم شفتوا غرفه فيها ٤ لمبات محروقه؟؟ عموما اللي يبي يغلط غلطة عمره مع عياله خل يسكن في هذا الفندق الوسخ-افضل مافي الفندق موظفتين اسمهم ميا ولاريناحسوا في معاناتنا--ليس فقطالغرف ريحتها وسخه الممرات كذلك بسبب السجاد المعفن-لايوجد شطاف في الحمامات ماعدا الدور الرابع-بعض الموظفين فيه يتعاملون معك كانهم في ٦ نجوم بينما الفندق يستحق نجمه واحده او نجمتين انصافا-هذا والله يغفر لنا ولكم -!!!!
Reviewed August 27, 2015

Sanjeeva U. from Sri Lanka
Business travelers
Stayed one night in July 2015
A Super Business/ Holiday Hotel
location / food / Friendly Staff
A nice hotel, nearby to shopping malls near orchard road. A Very convenient location. Safe Area.
Reviewed August 26, 2015

Dk T. from Brunei Darussalam
Families with older children
Stayed 4 nights in July 2015
Pleasant stay
Comfortable, friendly staff, big room
Enjoy with the big room
Reviewed August 20, 2015