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Recent customer comments

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Very good



based on 3576 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.3
  • Location 8.0
  • Room Comfort/Standard 7.7
  • Staff Performance 7.5
  • Value for Money 7.2
  • Food/Dining 6.8

8 Seng P.
Malaysia
April 24, 2016
Comfortable & Not too far from subway
Good breakfast varieties. Room is clean and housekeeping is efficient. Not too far from subway. About 10mins walk.

2.8 Robert V.
Australia
April 16, 2016
Never coming back again!
(1) This hotel has yet to bring any pleasant experience to us since we checked-in yesterday. The hotel has superficial decoration, and filled with unhelpful hotel staffs. This is especially true with the unfriendly and arragont front desk staffs. (2) We decided to buy the hotel's brekkie for tomorrow. So, on the way up to the room, I went to the front desk to get the voucher. The staff at the front desk said they will get it ready and send it up later. That was 3 hrs ago. Not wanting to wait any longer, I went to collect it instead. I was again being informed by the front desk that they were planning to deliver it later! Yet and again, I am flabbergasted by the hotel management! Send it to us later?! Hello!!! It's nearly 2.00 am. How much later is later? Knock at the door while we are asleep?!!! (3) This Elizabeth Hotel is so screw up! They sprayed some stupid smelly stuff into the bedroom after cleaning up and it stinks! Tge kind of stuff you spray in the public toilet. The smell of the chemical is strong and I am allergy to this kind of chemical. I had to leave the door ajar to air it out eventhough the cleaner is cleaning the room in front of mine. And he is probably going to spray the chemical too. These are some of the unpleasant experiences I have with this hotel. By far the worst hotel that I have came across in all my business trip worldwide.

5.2 Sylvia L.
Brunei Darussalam
April 17, 2016
Check in and bfast
Checkin was troublesome as they couldn't find it Breakfast was for 1 person even though we checks in as two people

8.8 Dennis C.
Singapore
April 19, 2016
Great Place.Great Location
Thimbs up

10 Sanjeeva U.
Sri Lanka
May 18, 2016
Great Hotel for the Business Traveler
This is a SUPER Hotel with convenient location, friendly staff, clean rooms, good facilities for the Business Traveler.

8.4 JIM C.
Malaysia
April 15, 2016
Serenity
love the hotel, nice, cosy and quiet surrounding

6 Madonna G.
Philippines
April 27, 2016
Central, close to shopping area
Quite dated but the service and facilities are not bad.

8.4 Yongky K.
Indonesia
April 12, 2016
An oldie but still good
First thing to not is that the hotel is quite far (900m) from the nearest MRT and bus stations. So if you are not a light traveler, I suggest you get a cab or use Uber. The hotel itself is old but pretty well maintained. Has lots of facilities and pretty clean as well. Definitely recommendable.

10 sungmin J.
Cambodia
April 14, 2016
good
good

7.2 Vy N.
Vietnam
April 14, 2016
Manager
I made the deposit already but the receptionist kept arguing with my colleagues that I have not, without verifying. Feel unpleasant with her behavior.