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Very good 7.7
Based on 2268 reviews

Recent customer comments

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Very good

based on 2268 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 7.9
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for Money 7.3
  • Food/Dining 7.5

Douglas K.
United Kingdom
January 05, 2015
Close to Orchard Road.
Central to shopping areas, Staff enthusiasm, Food selection.
Only complaint is that in the coffee area in reception they did not have snacks available with your coffee, a selection of biscuits would have been nice.

Scor N.
January 05, 2015
Small and comfortable room
Good city view, quiet and comfortable
Comfortable stay with breakfasts!

Scor N.
January 05, 2015
Small and comfortable room
Shuttle bus, clean and comfortable
It's a short stay. Comfortable. Walk 15 mins to orchard area.

Pui L.
January 04, 2015
Great staycation
good location, friendly staff & comfortable room
A good place to stay & is near to orchard road. Just a few minutes walk away to orchard road.

hizalman S.
January 02, 2015
breakfast, services, rate

Yani T.
January 02, 2015
location and value for money
location near orchad road, nice and friendly staff, fast to check in and out, value for money
Great, recommended.

Chen N.
January 01, 2015
Too Noisy
Swimming pool and poolside restaurant
Very Noisy due to renovation. Should highlight earlier before accepting booking

Maria A.
December 30, 2014
Warm Service Guaranteed
Good service / Friendly staff / Affordable Rates
My son & I were pretty satisfied w/ our stay. I will consider using this hotel again when I go back to SG.

Wan I.
December 30, 2014
Summary of our stay in Hotel Jen
Location & Pool
I have been to staycations every mth or so. N as usual i was excited coming to this hotel. It was my 1st stay there. Good centralised location. So after checking in, i was quite disappointed with e room interior. It seems like i was in hotel 81 or fragrance except for e fact that e room was way bigger than those hotels. N e toilet, OMG!!! It was a far cry than wat i had expected of a 4 star hotel. There was strands of hair, not 1 or 2 or 3 but there was quite a number of strands of long hair here n there. N the tissue paper, after using 4 pieces of it, there was nothing left. Furthermore, at night, when everything was quiet, we realised there was this loud sound coming from the aircon. It was there all the way. We didnt realise it during the day as the environment was quite noisy. I wouldnt recommend this hotel to my friends.

Muhammad S.
December 30, 2014
Halal food is necessary for muslim guests.
Your front desk staffs were excellent.
Very good. Will be back next visit with my guests.