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Very good 7.7
Based on 2268 reviews

Recent customer comments

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Very good

based on 2268 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 7.9
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for Money 7.3
  • Food/Dining 7.5

Gladys Y.
February 29, 2016
Cosy beautiful room
Cosy, clean and quiet
I enjoyed my staycation at hotel Jen. The room was clean and comfy. There were amenities in the toilet except the comb. It's a short walk to nissim hill bakery and bristo and to the botanic gardens.

Chengyi X.
February 18, 2016
Newly renovated hotel, nice buffet breakfast
Being newly renovated, everything is clean, brand new and well furnished. The breakfast buffet is fantastic and there's a wide variety of food. More than good enough for a V Day staycation.

Hui G.
February 18, 2016
Amazing Stay!
Service, room ambience, breakfast spread
The service of the staff was amazing, during check in, the staff handling our check in noticed that it was my boyfriend's birthday. She wished him happy birthday & not only that arranged a cake to be sent up to the room! The room was comfy & I love the concept a lot! The breakfast spread was great & I must say, it's the best as compared to others that I had before! I would recommend a stay here as its really amazing! Thumbs up!

Stefani W.
February 18, 2016
Nice place
The staff are very friendly and the room is really clean and new. It's really comfortable to stay there

sharon C.
February 17, 2016
comfortable and new room
a pleasant stay. staffs are friendly and helpful. should have an eye on cleanliness even its the tiny little corners of tables/shelf/sink area. there's a bone piece left around the corner of the table and oily stain on top of the fridge when i checked in. booked for a non-smoking room, but there's smoke smell when i return to the room everytime (but the smell is gone after awhile)

Gek N.
Hong Kong
February 17, 2016
Comfortable but not so good service
Cleanliness, comfort, big bed
Room was excellent, but need to queue for breakfast. Rushing to airport but front desk was not too helpful in arranging alternative for breakfast. Was told there's no other restaurant and that there was a peak in guests to breakfast at the same time. Was offered to seat at the cafe but need to carry my food across busy main lobby. After about more than 15 min wait, got a seat, but table was not properly cleared of utensils from previous guests. So we talked to the F&B manager who apologised and helped arrange a taxi to rush to the airport. Food was good, but seems to be a lack of staff to clear tables. Could have warned guests to dine earlier to avoid queue. The porter had been very helpful and saw him helped out in the restaurant.

Lynn T.
February 15, 2016
Super stay!
The hotel just recently underwent a renovation so everything was clean very contemporary and modern-looking! While waiting for check-in guests can help themselves to iced tea or infused water, which is a nice touch as if you're there for a staycation it's likely you'd have walked from the nearest MRT station. The check-in process was smooth despite the weekend crowd and the staff were friendly and all smiles! the room itself is incredibly well lit and the beds super comfy so no issues at all! would return and a tip for the perpetually hungry - go for their breakkie. neat spread of Asian dishes (wanton noodles, ipoh hor fun and roasted meat things), cereal and fruit juice bar, decent salad spread and homely western fare like roasted sweet tomatoes, tasty baked beans and crisp fried bacon.

Joanne Y.
February 15, 2016
Beautiful hotel
A good place for staycation with a grp of friends. Everywhere in the hotel is a good place for u. To take instagram

Chak N.
February 13, 2016
new year

Kee X.
February 13, 2016
Good spread of buffet breakfast. Friendly staffs. Cosy environment.
Cosy and relax. Great steam room and jaccuizz facilities.