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Very good 7.4
Based on 24224 reviews

Agoda Verified Reviews

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Very good



based on 24224 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.8
  • Location 8.8
  • Room Comfort/Standard 7.2
  • Service 7.2
  • Value for Money 7.2
  • Food/Dining 6.3

7.7 Timothy C.
United States
July 30, 2014
Nice, new hotel with a few teething problems
Location is literally right on top of Lavender SMRT station; the hotel is almost new and very clean; it is quiet in the rooms at night
I stayed here for three weeks with my wife and daughter. Overall the hotel is a good value--it's new and offers adequately sized rooms in great location atop the Lavender SMRT station. There were a few minor problems. Most annoyingly, it's not possible to use the elevator unless you have your key card with you. Also, the elevators are NOT air conditioned, so it can get stiflingly hot when they're crowded (as frequently happens). The hotel reception staff is also not always on the same page. My wife was told that check out time is 11:00 AM, whereas I was told it was 1:00 PM. I was also told that I could check out even later but would be charged a certain amount per hour to do so, but when I checked past 1:00 there was no additional charge. The hotel pool is nice but the underwater lighting was half broken when I visited. This freaked out my daughter since one of the lights that was on its way out blinked furiously, and I was slightly concerned that this might be a safety issue. Be aware that if you plan to do your own laundry, there is only 1 washer and dryer available. It's oddly located in the middle of the parking garage. I used it twice and there was never anyone else waiting to use it. Apart from this, the hotel experience was overall good, and I would stay there again.

8 Ze W.
Australia
July 30, 2014
Good Location
Good convenient location, Close to MRT, Food court just downstairs

5.7 Daniel G.
Germany
July 30, 2014
not good, not bad
none really
room without window, moldy air, breakfast is charged extra. On the bright side, good location and free fast wifi. For the money I expected more. Won't come back here.

6 man C.
China
July 30, 2014
next to MRT, very convenient to food court
free upgrade, MRT station, food court next door
the location is execellent, next to MRT. suprisingly, they gave us free upgrade of hotel room so that four of us (including two kids) could stay in a room.

6 Michael L.
China
July 30, 2014
Air-Conditioner and Wifi are not working
Location, staff and easy access to dining places
The air-conditioner and wifi are not working.

9 Chee Y.
Malaysia
July 30, 2014
Good location.
Food court within the compound. MRT nearby. Friendly staff
Happy

7.3 Mohamed M.
Singapore
July 30, 2014
Nice view
Nice view and affordable
.

7.3 Mohamed M.
Singapore
July 30, 2014
Nice view
Nice view and clean room
.

7.3 Mohamed M.
Singapore
July 30, 2014
Good location
Nice view of National stadium
good

8.3 Mohamed M.
Singapore
July 30, 2014
Good location
Love the view, the room and efficient check-in
Good