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Recent customer comments

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All reviews (24057)

Business travelers (4189)

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Families with young children (3960)

Families with older children (2866)

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Very good
7.4
based on 24057 reviews
Hotel Condition/Cleanliness
7.5
Facilities
6.8
Location
8.8
Room Comfort/Standard
7.2
Staff Performance
7.2
Value for Money
7.2
Food/Dining
6.3

8.3 lean S.
Malaysia
December 28, 2013
great
location.easy access to food court.

5.3 Bassam K.
United States of America
December 28, 2013
Average Hotel
Taxis available, fast checking/checkout, convenient stores nearby
The hotel is average. Very busy with people constantly in the hallway talking, kids screaming, parents yelling. No control over this and at times late at night , which got a little annoying. Rooms are kind of small but doable. Bathroom small but doable. For 1 or 2 nights we handled it, as we were not in the hotel that often.

4.7 mohd O.
Malaysia
December 28, 2013
Cramp room! Not even a space to move!
None. Swimming pool maybe.
So not comfortable! Rooms were too small, no connecting room. Definitely never to come again. Don't be fool by the picture of rooms given, they were much more smaller!! The bathroom also so small to even move!

7.7 Wong J.
Malaysia
January 21, 2014
Very clean hotel, strategic location
location,clean,comfortable
The bell boy is very friendly & polite. Willingly to help & gave us info as we are revisiting S'pore after more that 20 years. Very clean. Only 3-5 minutes walking distance to the MRT station-Lavender.

6.7 Chua H.
Singapore
October 15, 2014
MRT
Just above MRT station, easy to find good food, Supermarket winthin 5mins walk

7.3 Anak M.
Indonesia
July 29, 2014
It is next to MRT station, very convenient
Next to MRT station, fast check-in, clean room

6.7 Adrian W.
United States of America
December 28, 2013
Comfortable Pit Stop near the MRT
Public Transport, Price, Food Court
It was a good stay. We had a comfortable room. However, we noticed that the internet was very slow. Also, to resolve out questions, the hotel staff tends to tell us to ask other staff members instead of directly taking care of our problems.

7 Apri M.
Indonesia
December 27, 2013
Centrally located hotel near MRT station
Good location, nearby 24 hours food court, near MRT
Our stay is quite good as usual. Room is okay, just forgot to put in the usual sandals. Pretty noisy in the morning because of paper thin walls. Near Lavender MRT station which is always a plus, 24 hours food court nearby. Clean room and bathroom but small. Nice and friendly staffs. Concierge is very helpful.

7 Apri M.
Indonesia
December 27, 2013
Nice, comfortable hotel near the MRT
Comfortable room, near MRT station, near 24 hours food court
Our stay is quite good as usual. Room is okay, just forgot to put in the usual sandals. Pretty noisy in the morning because of paper thin walls. Near Lavender MRT station which is always a plus, 24 hours food court nearby. Clean room and bathroom but small. Nice and friendly staffs. Concierge is very helpful.

7.7 Chi C.
United Kingdom
December 27, 2013
value for money, room is a bit small but clean
centrally located, clean room
I was there for 1 night. check-in was fast, staff was friendly room is a bit small but well centrally located so this sized is not bad room is clean and toilet is clean (small though) overall good for short stay