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Very good 7.4
Based on 24213 reviews

Recent customer comments

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Very good



based on 24213 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.8
  • Location 8.8
  • Room Comfort/Standard 7.2
  • Staff Performance 7.2
  • Value for Money 7.2
  • Food/Dining 6.3

5.3 Lucilyn G.
Philippines
September 26, 2013
uncomfortable bed, toilet very small
centrally locarted, in a subway stn, close to shopping
front desk was nice enough to check me in early as I arrive early in the morning. nobody assisted with luggage when I got to the hotel and even when I checked out. nobody is there to open the door for clients even while you were struggling with your luggage. The staff are not properly trained with regards to customer service. Concierge guy (esp the bald one) very creepy-made me very uncomfortable-I wanted to report him to the manager but no sight of a manager. had to lug my luggage myself to the taxi since the driver wont help and 3 people at the door of the hotel who are hotel staff did not budge from where they were standing to help. An irony to the smiling stickers you see everywhere in Singapore where customer service and helping others is clearly encouraged by the government. what a shame..wont check in this hotel ever again..i strongly discourage checking in here. Elevator floor is always wet due to people coming directly still wet from the pool. very dangerous since you might slip esp if you are wearing heels like myself who was in Singapore to attend a 3-day conference

8 Rully H.
Indonesia
September 26, 2013
valu for money
just above the Lavender MRT
the hotel is located just above the Lavender MRT, very easy to reach everywhere in Singapore

6.3 kenneth G.
United Kingdom
September 26, 2013
ok for overnight stay
accessto mrt
this hotel is fairly basic smallish rooms with easy access to mrt. not over impressed with my stay got locked out of my room for more than one hour because key would not work after 3 attempts at re setting i and trips back to reception from 14th floor i lost my patience .ended up with maintenance having to use old fashioned key entry and for all this not the hint of an apology for inconvenience .make sure you book with wi fi included for this hotel as charges are extortionate if you don't .not a great stay i will avoid if possible next time .

4.7 Augustina L.
Singapore
September 26, 2013
Pleasant
Location , Size of room , Spacious Toilet
The stay is overall good , it is not very value for money . The room charges is too high . I will not stay in this hotel again.

3.7 Geoff R.
Australia
September 26, 2013
Disappointing, we had a premier room
Check out, mrt location
Disappointing, very poorly run hotel, we had to change our room key 4 times in 3 days.

8 Alson T.
Malaysia
September 26, 2013
Value for money
Close to MRT, Near eateries/supermarket, affordable room.

7.7 Ramil E.
Philippines
September 25, 2013
easy access to mrt
great location, very near lavander mrt station, clean rooms, and passable breakfast (few choices).
We stayed for 3 nights during the F1 season and its location, which is very near the mrt, made it easier for us to go around singapore. If you have small kids with you and would need to travel a lot, this hotel is recommended. Very near mrt. The breakfast is passable while the rooms are ok. The internet is a little bit slow.

6.7 Abdul A.
Maldives
September 25, 2013
Satisfied with the stay
Location, Security
Satisfied with the stay. Rooms are small specially bathroom. Bed is clean and comfort. Room and lift is access by card security. Staffs are not always friendly. Good location. Near MRT Lavender A short walking distance away from the famous Mustafa shopping centre.

8 Ika N.
Indonesia
September 25, 2013
Nice Hotel
Easy and Close to Public Transport
I like to stay in V Hotel Lavender because is very close to public transport just above the Lavender MRT Station, easy to find foodcourt, clean room. But, with the rate price, the hotel must providing customer with free wifi for each room.

5.3 Nancy L.
Indonesia
September 25, 2013
Clean room
Budget hotel