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Very good 7.4
Based on 24243 reviews

Recent customer comments

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Very good



based on 24243 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.8
  • Location 8.8
  • Room Comfort/Standard 7.2
  • Staff Performance 7.2
  • Value for Money 7.2
  • Food/Dining 6.3

Johnny H.
Indonesia
April 30, 2013
Prompt action
Located on top of Lavender MRT
During my first night of stay, the occupant of the room next door was smoking which is prohibited under the Singapore law. The smoke was awful, it produced unhealthy air to my room and to the corridor. I called the front desk and they immediately gave the offender a stern warning and install an air cleaner on the corridor. No more unpleasant smell ever since.

Soo A.
Canada
April 30, 2013
Very relax and enjoyable vacation
Clean, Central location and friendly

VIMALAN J.
Malaysia
April 30, 2013
Small rooms
Small rooms
I stayed there for just 1 night. Large room, but very old hotel. Cheap because there is no upgrade at all. not suitable for couples may be for family stay or solo stay will be worth it.

Raymond A.
Australia
April 30, 2013
cold breakfasts let the hotel down, need to get th
location,frendly, price
good.but cold breakfast let you down, & with little effort this could be fixed

Glen G.
Singapore
April 30, 2013
worth and easy access to MRT
MRT, food and resonable rate
ok, nothing particular and nothing bad or good. just ok.

YING L.
Hong Kong
April 30, 2013
very convenient location.
Good location, 24 hours food court nearby, close to MRT.
Small room, especially the bathroom is small. Air conditioning should be improved, especially the bathroom.

Jonsen K.
Indonesia
April 30, 2013
Near MRT
Near MRT, Nice Staff, Clean

Vania P.
Indonesia
April 30, 2013
location location location
location, fast check in and out, no frill
This is my third stay at the hotel. The rate has gone up around 50% from last year. My question will be, when will the rate gets similar to hotels at Orchard ? The staffs were still friendly, they helped us with fast check in and out progress. Several times at midnight I asked for the room service to send new water bottles because we could not open the lids, they came anyway and helped us attentively. However, the first night we got a room without outside view (it was wall view) and the room was pretty small. We protested about it the next day and it was all settled.

RICHARD D.
Mauritius
April 30, 2013
Very Disappointing,
location of hotel
we stayed at the hotel just to sleep in a very tiny room for 1 couple and 1 child.we had a room where you could see only the rooms of your neighbors thru the window.no bed lamp,only 2 towels,unfriendly cleaning staff,they do not even reply to your 'god morning".Very crowded breakfast space where you have no service at all and where you must always fight to have something to eat.very bad experience hotel.unfriendly serving staff.

Noel C.
Philippines
April 30, 2013
Just a place to sleep.
easy access, quiet and not strict in-terms of check-in or check-out times.
Not impressed with the room cleanliness and staff.