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Recent customer comments

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Good



based on 10455 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.0
  • Location 6.9
  • Room Comfort/Standard 6.8
  • Staff Performance 6.6
  • Value for Money 7.0
  • Food/Dining 5.8

5.7 Abdul M.
Singapore
February 13, 2014
Transit Hotel
central, easy access and casual
I have been staying at this hotel for many times. This time around it has been quite a displeasure considering I couldn't get good night sleep because of aircon and elevator noises.

4.3 THAM T.
Indonesia
February 13, 2014
the room is too small
wi fi , friendly staff
Not too comfort because too small room if we stay with my family we must book at least 2 room if we stay with our family Too expensive

6.3 dave R.
Canada
February 14, 2014
decent stay with clean room
location, convenience, cleaniness
good stay clean rooms tidy hotel only problem was the request for 25$ for early check in which was around 12 noon-- i thought that was a little cheap and not very service focused

5.3 dariusz K.
Spain
February 10, 2014
Ok for staying one, two nights
nice swimming pool, wifi ok, price
I have chosen this hotel becouse of price, nothing els. Hotel have very small rooms but normally this is standard in Singapore in budget hotels. Room is quite clean and with standard equipmente but quite noicy becouse the walls. Hotel doesnt have any good restaurant but you can eat around as the area have quite many restaurants with resnoble prices around. The best thing in this hotel was a swimming pool so I could exercise after whole day.

7.7 Victor G.
Malaysia
February 06, 2014
Affordable and resonable room size for its value
Location, fast check in and eateries around
It was generally ok except for some really loud / noisy tenants at 6am and 11:30pm!

6.3 Nurwahidah A.
Singapore
February 04, 2014
Cleanliness met our guideline but ...
Fast check in , clean room and roof top swimming pool .
My first staycation here at Value Hotel Thomson as it's our last minute booking so we decide to just see what fits our budget and stay this 3 days during CNY Holiday. Upon check in , the staff who serve us were gents which are not friendly. Addressing me by the wrong name which he addressed me by my father's name which I do not see why you don't understand which to addressed after all the first name is clearly written my name not my father's name. After which we decide to rent the DVD set which we need to deposit $50 for that 3 day stay. When to the room , no windows at all but I am very please with the cleanliness of the room plus the toilet. I am very particular about the toilet and rooms we choose hence no issues except no windows so it's kind like confine space with no view to see. In love with the roof top swimming pool trust me the view is magnificent when night falls. We do not ordered any food from the Hotel as we went out to Arab Street to get our food during our stay. Also order KFC & MacDonald delivery. The chambermaid was a guy who came from KL Malaysia very friendly guy and we made conversation with him. Overall our stay was pleasant and a simple one even though the staff who check in for us is not friendly all was alright for us. You paid what you get that's what I think. For those who like to stay here check reviews & location first before you stay.

5.3 Rosena A.
Singapore
August 01, 2014
Small but clean
value for money, near food centres, convenient
Overall was ok

7.3 Pauline F.
Philippines
October 22, 2014
New Hotel Near Changi
Big Rooms, Great Staff, Near Expo
This hotel is near the mall so you can go shopping anytime you want. They don't have a very nice pool. It's actually quite small. The gym is tiny too.

9 philip S.
Australia
February 05, 2014
terrific location great staff
fast check in close to shopping and transport great staff
very enjoyable clean rooms great staff always stay at this hotel

7 Wai-San L.
United Kingdom
February 04, 2014
Good value, slightly poor location
Clean room, friendly staff, free internet
Hotel was a little out of the way, but was a pleasant enough stay, overall it was good value.