Back to hotel info

Very good 7.5
Based on 10509 reviews

Recent customer comments

Filter by traveler type
Very good

based on 10509 reviews
  • Cleanliness 7.8
  • Facilities 7.2
  • Location 8.2
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for money 7.3
  • Food/Dining 6.9
Sort by

Diah K.
February 13, 2015
Location as we have to visit colleague at MtE
Ok. The staff are not too friendly

Meidy N.
February 12, 2015
Second stay
Good location, clean, big room
Its my second stay at York and still feel comfort. The staff is really nice and helpfull. Location just about 5-7 minutes walk to Paragon at Orchard.

Alvin P.
February 11, 2015
Clean, Good, NEW

Tian G.
February 11, 2015
courteous staff, good location
Courteous front desk and central downtown (5 mins walk to Orchard llocation).
Just a night's stay, so didn't really used all facilities / amenities. Hotel and room deco not really 4star std. Room clean and comfy except noise insulation needs much improvement -next room toilet & occupant talking, outside corridor movements can be heard quite clearly!

Pei L.
February 11, 2015
worth the money
good location, friendly staff and clean
good and worth the money

Michelle W.
February 09, 2015
An OK stay on Orchard road
Location, comfort, room service
Rooms are dated, in dire need of a revamp. Though the hotel is comfortable and close to orchard, I had many bug bites from this hotel, though my friend was not affected at all. They changed our rooms and I still had bug bites after a night's sleep. They didn't offer to do anything except provide us with a late checkout time before our departure. I wouldn't stay at this hotel again. Probably more value for money for families as they have family rooms which are part of the newly renovated wing and are of better value. I suppose this would be better than the standard rooms.

Thomas N.
February 09, 2015
Good but could do with new carpets!
Staff. Room. Location.
The hotel is getting on a bit but still pretty good place to stay. Long walk up the hill if you been out late!

Harry T.
February 09, 2015
Need service improvement
Location, nice design and clean.
Wifi is bad. Front staff service is bad. Front staff is not helping carrying luggage and call for taxi at all. The front staff was there and only smiling. Water shower is running slow.

Lina R.
February 08, 2015
Not too bad
15 minutes walking from Orchard minutes walking from Orchard and close to Mount E
Suggested to whom has things to do with Mount E

Lina R.
February 08, 2015
So so
15 minutes walking from Orchard
Enjoying the stay