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Verified traveler reviews

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Very good



based on 10512 reviews
  • Cleanliness 7.8
  • Facilities 7.2
  • Location 8.2
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for money 7.3
  • Food/Dining 6.9
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Patricia S.
Indonesia
September 24, 2013
Clean room, centrally located
location, shopping, food
A great location, very close to Orchard and very popular w/ Mount Elizabeth Hospital's visitors. The hotel is ok, although can get very expensive during busy times.

Peter H.
United States
September 22, 2013
Safe, clean, and convenient
Safe, clean, convenient, and close to Mt Elizabeth hospital.

Felicia C.
Indonesia
September 22, 2013
Great stay, satisfied with this hotel
Great location, nice room, clean hotel
This hotel has a clean and comfortable room, near shopping centre, easy transport access. Warm staff become some plus point for this hotel. I had a nice stay in this hotel, recommended for your stay .

SEH L.
Indonesia
September 22, 2013
Good
clean, comfort, near hospital
Overall is Good. The Check in Counter Staffs are not really friendly and helpful. I request early check in and my room was given to someone else first.

christine L.
Australia
September 21, 2013
great hotel, friendly staffs, large rooms
large rooms, clean and nice
we had a great time, it was overall a great hotel, a little pricy

jasmine H.
Singapore
September 20, 2013
Best quality of food served.Simply delicious
Comfy bed,large bathroom,friendly staff
Excellent but reception services should be sped up.

Peter H.
United States
September 20, 2013
safe, clean, and convenient
Clean, safe, nice staff, and convenient to Mt. Elizabeth Hospital

labana S.
Indonesia
September 20, 2013
superb economic
quiet, clean, close...
Very well, location is the best for the price they offer.

Hartina S.
Indonesia
September 20, 2013
Not Too Good For Its Price
Air con, cesar salad, room service
Great lobby, but horrible reception staff: not friendly at all. He laughed at me because of my lack of English which I found it very impolite Room was pretty comfortable although I didn't get what I asked for (one bed room was full). But the bathroom was awful, lack of design touch, looked like bathroom in backpacker/budget hotel which York didn't. After an hour in my room, I found 2 cockroaches on the minibar!! I called the information and they sent the housekeeping staff to our room. She could only caught 1, though. And said that this wasnt the first time in this room. She suggested us to move to another room, but my parents who were sick in the next door room just too tired to move. We then went grocerries shopping at 9:30pm to buy herbs for our parents herbal medication. The next day, we found another cockroach and called the information again. We were so shock that the staff on the phone was accusing us cooking in the room so that's why cockroach came! She said it was because our garlic! We told her that cockroches were found before we did grocerries shopping, and we didn't cook, the garlic was eaten raw for my dad's herbal medication. She didn't even appologies at all, and didn't send someone to caught the cockroach. This hotel was close to Mount Elizabeth Hospital and it's common to have patients stays here, but I think some of the staff was just so mean (except the porter staffs who were so kind, and very human!). After an hour and no one came to caught the cockroach, I called the housekeeping my self and they came. They honestly said no one instructed them to came to my room before. The housekeeping staff was kind, and she kinda did 'the dancing' in front of us because the cockroach was fell inside her cloth!!! We were so jawdropped (and a bit laugh after that). Overall, this hotel was so so, but i didnt expect cockroaches

fiki A.
Indonesia
September 19, 2013
awesome
Location, Clean and friendly staff
Nice hotel! close to shopping area Orchard and ME Hospital