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Recent customer comments

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Very good



based on 10517 reviews
  • Cleanliness 7.8
  • Facilities 7.2
  • Location 8.2
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for money 7.3
  • Food/Dining 6.9

yurike K. from Indonesia
Couples
Stayed 2 nights in July 2016
Very good
Good
Reviewed July 26, 2016

Indra R. from Indonesia
Families with young children
Stayed 2 nights in July 2016
Good location, bad concierge service
Good location, clean room, free wi-fi. But bad concierge service.
Reviewed July 25, 2016

Thien N. from Vietnam
Business travelers
Stayed 2 nights in July 2016
Its ok
Its ok
Reviewed July 25, 2016

Li P. from Singapore
Groups
Stayed one night in July 2016
Nice
Very big room
Reviewed July 25, 2016

Hung N. from Vietnam
Couples
Stayed 3 nights in July 2016
Mr
No
Reviewed July 25, 2016

Asri D. from Indonesia
Groups
Stayed 3 nights in July 2016
Good location, minimum room facility
In general, the hotel is really comfortable, clean and nice. The lobby and restaurant looks luxurious. The room is also clean. And the location is really close to orchard. However, i got bad experience after checking in. When i got into the room, they forgot to put the extra bed that i already ordered. I tried to call the operator but noone's picking up. So I had to go all the way back to the lobby to tell them about the extra bed. The receptionist apologied and the bed was sent right after. As for the room facility, such a disapointment that they dont provide hair dryer. But overall, this is a really nice hotel and really recommended.
Reviewed July 24, 2016

Hoang D. from Vietnam
Business travelers
Stayed 2 nights in July 2016
Good
Good
Reviewed July 24, 2016

Andy T. from Indonesia
Families with young children
Stayed 4 nights in July 2016
Great stay
I booked for triple superior room, arrived about midnite but the receptionist and concierge still served us well, seeing me travel with 2 kids and a baby, my room was upgraded t family room and given free baby cot, the room is very spacious and all of us could sleep and move well. I am so glad and very happy... Really unexpected!! Thank you very much to the duty manager Narsa, friendly and helpful, i would give her 2 thumbs up for being so nice and great manager. Everything about the hotel is great... Location pool room, great hotel in orchard.
Reviewed July 24, 2016

Griselda A. from Indonesia
Families with young children
Stayed one night in July 2016
Our trip
Awesome
Reviewed July 23, 2016

siaw T. from Indonesia
Families with young children
Stayed 2 nights in July 2016
Good location
Good location, reasonable price
Reviewed July 21, 2016