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Very good 7.3
Based on 510 reviews

Recent customer comments

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Very good



based on 510 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 8.5
  • Room Comfort/Standard 7.2
  • Service 7.5
  • Value for Money 6.8
  • Food/Dining 6.5

Brittany C.
South Korea
June 07, 2016
A little pricey but...
Excellent location. Friendly staff, good breakfast and dinner buffet. Also a little pricey on those, but good quality. Room was clean and up to standards. Good stay.

chi L.
Hong Kong
May 30, 2016
Summary
Three bad or strange things about this hotel 1. The water tap is very hot that can burn you during bathing if you are careless 2. The floor is not smooth. When all light is off at night, you may get hurt 3. The bed is like a jelly that you can't sleep at all Overall, I won't go to this hotel again. This is not the best western. This is the worst western.

Howard I.
United States
May 25, 2016
Hot rooms
Hotel staff was nice, decent size room. But the rooms were so hot that we had to call for 2 fans and had to open the 2 small windows to cool off the room. Outside was cooler than the room. Its the beginning of summer and they still had only the heater for the rooms.

robert C.
Taiwan
May 22, 2016
Facility
Facility too simple!

Michelle T.
Singapore
May 17, 2016
Best Western Premier Incheon Airport
Stayed at this hotel as it was near the airport and has free shuttle service. We were in the check-in queue and it took forever to reach our turn. Once checked in, we could hear the noisy toilet flushing sound even before we used it. Subsequently, after each flush,the noise remains. Not quite up to my expectations for a 5* hotel. Will try Grand Hyatt in the future.

Yongkern P.
South Korea
May 17, 2016
Satisfied
Not perfect but good enough

Eui K.
Australia
May 13, 2016
Bus driver left me
The free hotel shuttle bus driver saw me waiting at the lobby. He mentioned airport twice then left the hotel. I followed him but he just got on to the bus and drove off. I took the taxi which didn't cost much because it's so close.

Debbie Y.
Malaysia
April 27, 2016
Transit hotel in Incheon
hotel close to the airport (5mins) by shuttle bus. There are a few local restaurants next to the hotel which is very convenient. Hotel is clean and room was big, staffs is very polite and breakfast serve in the patio was good.

Gloria R.
South Korea
April 26, 2016
Staff are very courteous and helpful.
Very convenient to the airport..

Nopparat S.
Thailand
April 19, 2016
ฺGood hotel
Near incheon airport. Best hotel.