Back to hotel info

Verified traveler reviews

Filter by traveler type
Very good



based on 521 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.6
  • Location 8.5
  • Room Comfort/Standard 7.2
  • Service 7.5
  • Value for Money 6.8
  • Food/Dining 6.5
Sort by

BOOLYOL C.
South Korea
June 28, 2016
normal hotel
nearby incheon airport.

Jeong S.
South Korea
June 21, 2016
Very nice hotel
The hotel is very nice place, and the faility is very nice. It is very lovely place.

FONG F.
Hong Kong
June 08, 2016
Convenient location
Just next to the airport. w/ Taxi should be around 4000won. Got a nice massage. Breakfast Ok. Room spacious and tidy. Only thing is power outlet on desk is not working.

Brittany C.
South Korea
June 07, 2016
A little pricey but...
Excellent location. Friendly staff, good breakfast and dinner buffet. Also a little pricey on those, but good quality. Room was clean and up to standards. Good stay.

chi L.
Hong Kong
May 30, 2016
Summary
Three bad or strange things about this hotel 1. The water tap is very hot that can burn you during bathing if you are careless 2. The floor is not smooth. When all light is off at night, you may get hurt 3. The bed is like a jelly that you can't sleep at all Overall, I won't go to this hotel again. This is not the best western. This is the worst western.

Howard I.
United States
May 25, 2016
Hot rooms
Hotel staff was nice, decent size room. But the rooms were so hot that we had to call for 2 fans and had to open the 2 small windows to cool off the room. Outside was cooler than the room. Its the beginning of summer and they still had only the heater for the rooms.

robert C.
Taiwan
May 22, 2016
Facility
Facility too simple!

Michelle T.
Singapore
May 17, 2016
Best Western Premier Incheon Airport
Stayed at this hotel as it was near the airport and has free shuttle service. We were in the check-in queue and it took forever to reach our turn. Once checked in, we could hear the noisy toilet flushing sound even before we used it. Subsequently, after each flush,the noise remains. Not quite up to my expectations for a 5* hotel. Will try Grand Hyatt in the future.

Yongkern P.
South Korea
May 17, 2016
Satisfied
Not perfect but good enough

Eui K.
Australia
May 13, 2016
Bus driver left me
The free hotel shuttle bus driver saw me waiting at the lobby. He mentioned airport twice then left the hotel. I followed him but he just got on to the bus and drove off. I took the taxi which didn't cost much because it's so close.