Back to hotel info

Excellent 8.2
Based on 811 reviews

Recent customer comments

Filter by traveler type

based on 811 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.7
  • Location 7.9
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.9
  • Food/Dining 7.5
Sort by

Lasgin S. from Germany
Business travelers
Stayed 3 nights in May 2012
Very nice hotel - very friendly staff
Great location - shuttle service to shopping areas
Stayed over the weekend - staff was very friendly and helpful. Great food in in-house restaurants! Excellenet choice of food and beverages. Location of hotel is good for all, i.e. business and sightseeing excursions. Hotel offers free shuttle service to the main shopping areas. Can highly recommend a stay in the Grand Ambassador Hotel! Will be back!
Reviewed June 06, 2012

Yong S. from Malaysia
Stayed 3 nights in May 2012
Reception staffs are friendly and speaks English !
Rooms comfortable, easy access to shopping areas..
hotel is centrally located. just a stone throw away from busy shopping areas eg dong dae moon, myeong dong. hotel provide regular return shuttle bus service which makes life a lot easier since communication generally is a problem. regular shuttle service to incheon airport.
Reviewed June 05, 2012

Richard C. from Australia
Stayed one night in May 2012
Excellent hotel very well appointed large rooms
Very good helpful staff,coffee machine in room,excellent bathroom and good size rooms
Location is close to subway and very good restaurants to eat at within walking distance both western and Korean style. Would recommend to others to stay .
Reviewed June 05, 2012

noel P. from Philippines
Families with young children
Stayed one night in May 2012
A beautiful hotel
attentive staff
The hotel is located not on the city center and is quite far away from public transportation but this was address by a free shuttle bus to and from three shopping locations and business districts. The room is very good but not that grand. for its price, it is quite expensive for a four star hotel, the staff are nice and they do not care how many person are staying in the room as long asd you do not require an extra bed, they do not charge extra. Overall, the stay at grand ambassador is very satisfying.
Reviewed May 28, 2012

noel P. from Philippines
Families with young children
Stayed 2 nights in May 2012
great location
rooms are great but a bit small
the best selling point of the hotel is its location. very near shopping malls and there are plenty of fastfood chains and restaurant serving international food within the area. the rooms are great but a bit small and there is no room for an extra bed.housekeeping do not understand english and the front desk is not that helpful much. overall, stay is good.
Reviewed May 22, 2012

ON W. from Hong Kong
Business travelers
Stayed 3 nights in May 2012
A comfortable place
Clean & tidy. Near to the stations and commercial center
The Grand Ambradsador Hotel is a great place to live in. It's situated near to the famous shopping center "Myeon Dong" which only takes 10mins less with the hourly free shuttle bus provided by the Hotel. Price is reasonable when compared to other hotels in the region. It's always a tough task to find ways in Seoul as English is not commonly used. Staffs there can speak fluent English and good at communication. They are informative and show us the way to different destination we want to go. Overall speaking, it's worth visit again with this hotel.
Reviewed May 21, 2012

Rebecca L. from Hong Kong
Stayed 4 nights in April 2012
no air conditioning
very helpful staffs
The air broken was broken during my third and fourth night of stay. Othwr than thqt, the hotel is good. Staffs are very nice and speaks english quite well.
Reviewed May 04, 2012

Romillie L. from Philippines
Stayed 3 nights in April 2012
Great accomodation for my first trip to Seoul
facilities are great, service is superb, room is big, nice view of n seoul tower, hassle-free checking in & out
I have nothing negative to say about Grand Ambassador. It is more expensive than other hotels in Seoul but it was worth every penny. It's within the Myeongdong area and close to shopping areas. They even provide a free shuttle bus to Myeongdong shopping area, Insadong, Dongdaemun & etc. Even if you want to take a cab, it won't be too expensive. Had a blast with my sister staying here. Highly recommended!
Reviewed May 04, 2012

Chao L. from Taiwan
Stayed 3 nights in April 2012
Great for Both Business and Leisure Travelers
Free Shuttle Bus services
Grand Ambassador Hotel is great for both business and leisure travelers alike. The hotel proximity to major shopping districts like Dongdaemung, Myeongdong, Itaewon and so on...are especially great for first-timers to Seoul. Moreover, these locations are so easily accessible with the shuttle buses that are provided by the hotel. Even during the wee hours at night, you can get back to hotel by taxi at around 5 to 10 USD by the above mentioned places. Last but not least, the hotel is new and well maintained. It has a very business-like decorations which it is why it scores perfect for the executive and business travelers. Overall, we are pleased with the impeccable services by the hotel. We would choose Grand Ambassador Hotel again when we come back to Seoul next time!
Reviewed May 03, 2012

hassan A. from Egypt
Business travelers
Stayed 4 nights in April 2012
read why this hotel is really the best in seoul
cafes , resturants , rooms , location,spa
i had travelled many time to seoul every time in 5* hotels , you could find good hotel located just in down town but very small rooms , or you find good hotel but with no much varities in western resturants , or you find good hotel but without full spa facilities , really grand imbassador hotel is the best to find either in room mordern spacious rooms , good location near to most of attractions , full of spa facilities , excellent buffet breakfast and dinner with huge varities of food lists even cookers some of them were foreigners , without forgetting the friendly staff , all these reasons makes the hotel in total is excellent among five stars hotels in seoul
Reviewed April 27, 2012