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Excellent 8.2
Based on 809 reviews

Recent customer comments

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Excellent



based on 809 reviews
  • Cleanliness 8.6
  • Facilities 7.7
  • Location 7.9
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 7.9
  • Food/Dining 7.5

Amparo M. from Philippines
Families with older children
Stayed 3 nights in May 2014
Perfect
Comfortable
Great
Reviewed October 13, 2015

Byambatsogt J. from Mongolia
Solo travelers
Stayed 4 nights in July 2015
I feel it is overrated.
Clean air, mountain, quiet, close to subway station.
Quality of room service is not constant.
Reviewed July 27, 2015

Dariusz K. from Australia
Couples
Stayed one night in July 2015
Very good and we'll presented hotel
Friendly staff , good health club with swimming pool,well organized and reliable shuttle bus
Reviewed July 14, 2015

Chan H. from Hong Kong
Business travelers
Stayed one night in June 2015
toilet is not clean and smell
nearly subway, staff is nice, not so noisy
little bit below my expectation
Reviewed June 09, 2015

Jane S. from United Kingdom
Families with young children
Stayed 4 nights in April 2015
Great place to stay in Seoul
Great breakfast, comfortable and clean hotel and room, friendly staff
We arrived at about 9am and were told we couldn't check in until 3pm, which is normal for hotels but as we had just stepped off a 7 hour flight with our 2 young children e just wanted to get into the room. Without us saying anything, the staff said they would try and get us into a room for about 1pm, so it wasn't so bad. Managed to have a wander around the area and have lunch before checking in. The room was lovely and big - perfect for a family as it had one king bed and one single bed. This time of year it is quite cold in Seoul so having the use of the heated indoor pool was great. However, you have to wear swimming caps in the pool which are available to borrow for an extra cost each day. Better to bring your own if possible. The breakfast was amazing - lots of choice. Hotel is near a subway station (Dongguk) which is handy for travel around the city.
Reviewed April 08, 2015

patty L. from Hong Kong
Business travelers
Stayed 2 nights in March 2015
Ok to stay
Close to subway; Staffs are polite;
Walk distance is far away to shopping area.
Reviewed March 11, 2015

Alex Y. from Hong Kong
Couples
Stayed 2 nights in March 2015
Good value of money
Free shuttle to famous shopping & dining areas, reasonably priced, good location
Reviewed March 11, 2015

wun Y. from Hong Kong
Couples
Stayed 6 nights in February 2015
Room OK but Small
Staff, Breakfast and Service
Room is ok but no sofa. Services and breakfast are quite good. The only thing unsatisfied is the air-conditioner can't adjust the temperature. It make us quite uncomfortable.
Reviewed March 03, 2015

GUOYANG C. from China
Business travelers
Stayed one night in December 2014
quiet hotel
quiet,quiet,quiet
if u wanna stay a quiet hotel with acceptable price,this hotel may be one of your option
Reviewed January 27, 2015

Pui Y. from China
Couples
Stayed 3 nights in January 2015
feel a bit old and found the bath is dirty
Big room, good view, staff attitude are good
Compare with other hotel in Seoul, the hotel room size in Grand Ambassador are bigger than others. I saw the hotel facilities should have hotsping, but end up not there.
Reviewed January 06, 2015