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Excellent 8.1
Based on 1632 reviews

Recent customer comments

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Excellent



based on 1632 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.5
  • Location 8.8
  • Room Comfort/Standard 8.2
  • Staff Performance 8.1
  • Value for Money 8.1
  • Food/Dining 6.9

Suda T.
Thailand
May 11, 2016
Overall is okay
All staffs were good except a staff man at the receiption when we want to make a check-in. He had a very bad manner, not only to our group but also to the other guests.

Kyoko K.
Japan
May 05, 2016
superb location
Location superb, morning buffet so so. Cleanliness sometime OK, sometime not.

Yin L.
Malaysia
May 05, 2016
good
airport bus stop in front of the hotel very convenient

Daniel B.
United States
May 01, 2016
Friendly Service, Great Location
Great location for walking. Subway is a close walk away and buses out the front door. Insadon shopping district a 3 minute walk. Great location for numerous restaurants. Temple is a 1 minute walk away. Hallway and room carpeting need to be changed because of soiling. The room we had with 3 single beds for 3 adults was a bit tight and the closet was very hard to use because of bed position. Would have preferred a room with a different layout for 3 beds. Beds wer very comfortable. No hooks in bathroom to hang clothes before and after showering. We included the breakfast buffet which was plentiful with a good selection, however same food served everyday. How about pancakes or waffles once in awhile and fresh fruit? The hotel staff was always helpful. There is a great cafe on the lobby level which also has limited outdoor seating. Great selection of hot and cold drinks.

Keerati T.
Thailand
April 25, 2016
good budget
save cost

Tso Y.
Hong Kong
April 21, 2016
nice hotel
the second time we stayed in this hotel.. good location near insadong .. ard 5 min walk to subway.. airport bus right at the entrance (though it takes 90 min to go to the airport)

Pham D.
Vietnam
April 20, 2016
friendly serive,near subway, good location
friendly serive,near subway, good location

Tak W.
Hong Kong
April 17, 2016
An excellent hotel to stay
This was my second time of checking in this hotel. Staffs were nice and helpful. I highly recommend.

chalermwat W.
Thailand
April 16, 2016
WiFi dead, bad smell of cigarettes all over the flr.
We stayed for 5 nights not even a single night we can use hotel's WiFi, luckily we had our own pocket WiFi. Early check in and late check out are not allowed at all. The Receptionist told us the hotel is non smokingredients throughout the hotel but actually the bad smell from cigarette was strongly throughout the floor and throughout our room all day all night everyday. No bathroom floor towel provided and caused to wet and slippery when shower (be careful). The best of the hotel is the location that near Jonggak subway station. 7/11 shop inside the hotel is very convenience for someone who like to have something to eat during the night, it's open until 1 o' clocan daily.

Interstate M.
Malaysia
April 15, 2016
Satisfactory
Overall acceptable for business