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Excellent 8.1
Based on 3253 reviews

Recent customer comments

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Excellent



based on 3253 reviews
  • Cleanliness 8.2
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for money 7.9
  • Food/Dining 7.1
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Cellia C.
Singapore
July 27, 2014
Area
room , location and shopping
excellent

Nilwadee O.
Thailand
July 26, 2014
Shopping convenience
Location sauna
Great location convenience for traveling many delicious restaurant

Anthony B.
United Kingdom
July 24, 2014
Good Hotel in Central Location
Price. Location, food
A well located hotel, close to City Hall. Housekeeping excellent, food good, staff friendly and efficient. Will stay again.

Kelly Y.
Singapore
July 24, 2014
Nice stay
Location, friendly staff and nice room
Our stay was a pleasant one. Receptionist was very friendly and we actually got a bigger room than what was expected.

Nilwadee O.
Thailand
July 24, 2014
Good location convenience shopping
Location shopping restaurant
Convenience for transportation and shopping. Many delicious restaurant, staff of hotel are helpful and know the best way for customer, great service.

Audrey W.
Singapore
July 24, 2014
Good and convenient location
Location was just beside the main shopping street , airport bus transfer was just directly outside the hotel.
It was overall a good stay at this hotel. Location is fantastic and service is prompt and efficient as well. Would better if the hotel can be refurbish soon as the interior is abit dated. Overall , I would recommend this for travelers who are planning their shopping trip to Seoul.

Kiki Y.
Hong Kong
July 23, 2014
Good Location, but...
location, location, location
Again, location was great, very convenient. However, many in-room facilities are malfunctioned; the air-conditioner temperature stays at 23C no matter what temperature you set, and the buttons were not functioning well. The toilet washer was still spraying water even after you pressed "stop". The room stinks, I guess it's due the the dirty carpet that hasn't been changed for a long time. The staffs are generally nice, polite and efficient, except for one night-shift staff - Scott, he seemed annoying and was quite impolite when answering as I made enquiry on airport limousine schedule and tax-free matters

Gwen T.
Singapore
July 23, 2014
Great shopping, nice hotel & great location.
Hotel staff friendly, location fantastic. Near lotte duty free & many eateries nearby.
Staff is able to give clear instructions for tourist visits.

Kim Y.
Malaysia
July 18, 2014
Clean comfortable room
location, locayion,location

Eugene T.
Singapore
July 16, 2014
No-fuss check-in/out and strong wifi
Excellent location, clean room and friendly staff
The hotel is strategically located in the Myeongdong area and is easily accessible to the nearby shopping streets all within walking distances. The Incheon airport bus stop is located along the road just outside the hotel. Another plus point worth mentioning is that the airport bus stop is the first pickup point for the entire shuttle route, which means that you will be one of the first few passengers to board the bus. The bus may get rather packed as it picks up more passengers en route to the airport. The rooms are comfortable and clean.