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Excellent 8.1
Based on 3230 reviews

Recent customer comments

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Excellent



based on 3230 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for Money 7.9
  • Food/Dining 7.1

SUK C.
Hong Kong
May 17, 2014
Easy access to shopping mall
Well location, high speed wifi, ice making machine for drink
Good through out the whole trip However, when we are trying to get more pillow, their response are not fast, and they need us to take it from 19/f, it is fine but they promise to give me at 11pm but I still haven't get it till 23:30.

YEE K.
Malaysia
May 17, 2014
Very clean hotel and friendly staff!
Clean hotel, friendly staff and easy access to shopping area

Mandy O.
Singapore
May 15, 2014
Fantastic location, good sized junior suite
Location, room view, high speed internet
the location is very good, just next to the Myeong Dong main shopping street. Full selection of local food and restaurants. The room is of appropriate size for family with young children as they have space to run around. less than 10 minutes walk to line 2 subway and less than 30 minutes walk to Nandemum and City Hall station. the only shortcoming is the cot bed that we have requested for our toddler who is 18 months. to our surprise, the mattress in the cot bed is adjusted too high up for a toddler who can easily stand up and fell off the cot bed. we immediately called the front desk to request for a change of a cot bed with a mattress adjusted to the lowest point so that our toddler is safe to sleep in the cot bed. the answer we got from front desk is that all cot beds are with high raising mattress and there is nothing they can do. as the cot bed is only suitable for very very young baby who does not know flipping yet. for safety reason, we choose to let our toddler squeeze in and sleep on the main bed with us. We certainly hope that the management can improve on how the cot bed is adjusted (with the mattress adjusted to the lowest point) so that a toddler can have a safe sleep, while the parents can enjoy a good rest.

Tisnia H.
Indonesia
May 10, 2014
great hotel
the location, the room service, and comfortness
it was a GREAT place to stay in the middle of Seoul. Nice staff and amazing location is one of the reason. You will not regret everything if you stay here.

Tan M.
Malaysia
May 10, 2014
Good Value For Money , Near to Shopping
Best location , Value For money and Cleanliness

KK T.
Malaysia
May 10, 2014
Centrally located, friendly staff
Near to shoping mall, near to public transport, with airport shuttle
Pleasent

Gerene S.
Singapore
May 10, 2014
Fantastic
Convenient, Clean, Hot Bath
I am back again to this hotel. Standard still there. Will definitely return

Yukiko F.
Japan
May 10, 2014
Cost performing hotel with grealt location
Excellenet location, attended staffs, simple but functioning rooms
Location was just fine and may be ideal for those who come to Seoul as the first time, but are not ready to pay too much for the name.

kristine Y.
Singapore
May 07, 2014
Overall pretty satisfied with the room and service
Has an inhouse Laundry room! located just walking distance to MyeongDong Shopping District. Room was cozy
overall not too bad. slight encounter with the laundry room, service staff was very reluctant to come up when i called. Wasn't very helpful. otherwise, the concierge staff at the main entrance were very helpful!

Domingo L.
United States
May 05, 2014
A great opportunity in Seoul
Location, staff, and cleaniliness
Great