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Excellent 8.1
Based on 1515 reviews

Recent customer comments

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Excellent



based on 1515 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.3
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.0

jermaine H.
United Kingdom
August 17, 2015
a fantastic hotel
price, location and style
perfect in everyway

jermaine H.
United Kingdom
August 17, 2015
A fantastic hotel will stay again
location, style and price
Perfect hotel with all amenities needed.

ANTHONY P.
Australia
August 17, 2015
Recommended Hotel in Seoul Itaewon District
stylish; great location & convienent
excellent

Daniel W.
Canada
August 16, 2015
VERY weak air-conditioning in the middle of Seoul
location, style
Check in: Friendly and knowledgeable staff with perfect English. BUT, assigned a non-smoking room that smelt like a chimney. I had to change rooms. Next room was fine and on a higher floor. Cool and stylish, I like the look of the hotel. My biggest problem came at night where a weak air conditioning system caused me to have an asthma attack. No matter how low I set the temperature the room would just not cool down. The staff was aware of the issue but noted that it was as cool as it could be. This eventually led to me waking up hyperventilating in sweat in the middle of the night and the staff having to bring a fan in the room to help. When you're paying for a 4 star hotel and they can't get their air-conditioning right, there's something wrong. Giving a client a fan is a joke. Probably wouldn't stay again unless they got their A/C upgraded.

Tommy W.
United States
August 13, 2015
Good for single travel
Location, access, comfort
It was good primarily because of the location and access to shopping and restaurants. Only issue I had was the water pressure was very weak when taking a shower.

Giuseppe C.
Switzerland
August 07, 2015
good hotel
location, clean, staff

hassan I.
Bahrain
August 06, 2015
reception standards were poor also the housekeepe
location and the bedrooms were not too bad
İ wasn't full happy if I can I would try other hotels

hassan I.
Bahrain
August 05, 2015
were total dissatisfied with hotel housekeeping
location,
We weren't satisfied with the standard of the hotel room house keeping

Katarzyna K.
Poland
July 25, 2015
Nice hotel with good localisation and very friendl
localisation, very helpful staff, lovely and funny lobby interior
Very pleasant stay. Comfortable localisation, very helpful staff, lovely and funny lobby interior.

Tim L.
United States
July 23, 2015
Satisfying Stay
bed, sheets, location