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Excellent 8.6
Based on 1535 reviews

Recent customer comments

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based on 1535 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.4
  • Location 9.4
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for Money 7.8
  • Food/Dining 7.9

Ka C.
Hong Kong
May 15, 2015
good hotel
location, great staff, convenience

Tseng L.
May 09, 2015

Arachaporn R.
May 08, 2015
only location is good
location, cleanliness, room

Wan C.
Hong Kong
May 06, 2015
A classic hotel with best location
Staff performance and service, outstanding buffet, perfect location
Rooms are a bit dated, but restaurants and gym are all newly renovated. Staff can speak perfect English.

Tsz H.
Hong Kong
May 05, 2015
nice room
the room is very tidy and clean. the WiFi speed need some improvement. the connection speed is quite slow.

Cathryn L.
May 05, 2015
Great Service and Great Location
Location, Service, Hotel Room
We had a great stay at Lotte Seoul. The staff were all very nice and efficient. They were all well trained. Lotte Seoul is connected to the Lotte Department store which has a food court and supermarket at the basement. The top floors are dedicated to Duty Free shops (very crowded!). The hotel is conveniently located near Lotte Young mall and the Myeongdong Area. Easy access to great restaurants and cafes. It also has free shuttle rides to Itaewon, Garosugil, Lotte World Hotel. My only problem was that I could not find a toy shop in the area (even in the department store!). My son wanted to buy some Pororo toys. We ended up buying the toys at Lotte Mart in Jamsil.

Ploynapass B.
May 05, 2015
Good location
Location , Service , clean
Good service ... Good location ... Good hotel .... Terrible traffic around hotel

Kwong C.
Hong Kong
May 03, 2015
its a good place to stay but not the best
location, room condition, cleanliness

Liberty G.
May 01, 2015
Comfort at the heart of Seoul
comfort, location, internet connection
It was what was expected of a decent hotel

Jihiean O.
United Kingdom
April 30, 2015
clean, friendly staff, central location
location was very good as it was next to the lotte department store as well as being 10mins away from myeongdong high street. good food and very friendly staff