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Excellent 8.2
Based on 1261 reviews

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Excellent



based on 1261 reviews
  • Cleanliness 8.8
  • Facilities 7.6
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for money 8.0
  • Food/Dining 7.0

Keith T. from United States
Couples
Stayed 5 nights in July 2016
My Stay at Mercure Seoul Ambassador Gangnam
My wife and I chose the Mercure Seoul Ambassador Hotel based on what they offered their guest. The hotel is located next to the subway, which is a plus. The hotel is also located in a business district and is surrounded by numerous restaurants and shops. I was very pleased with the front desk staff and their professionalism. The front desk staff spoke English, which made my stay even better. My wife and I would recommend this hotel to family and friends. IMPROVEMENTS: The hotel offers a sauna / spa but you must pay extra to use that facility. The sauna/spa usage should be included in the price of your stay. Their continental breakfast is too expensive and by no means worth $30.00 per person. Our last night, we had drinks in the Skyroom, located on the 20th floor. We sat in the patio area and was somewhat displeased with the service. The hotel needs a better AC unit to keep the environment cool. Although, I'd stay here again, I think this hotel is geared towards business people and not vacationers. I hope this review help those who view this hotel.
Reviewed July 12, 2016

Benjamin L. from United States
Business travelers
Stayed 3 nights in June 2016
cheap and convenient location!
cheap and convenient location!
Reviewed July 03, 2016

HEE J. from Australia
Couples
Stayed 3 nights in June 2016
Good experience
Friendly staff, convenient location and clean maintained rooms. Will definitely come back next time.
Reviewed June 26, 2016

KEONU K. from Singapore
Business travelers
Stayed one night in June 2016
Best location with good price
I only stayed one night but it was really satisfied
Reviewed June 23, 2016

alicia A. from Singapore
Couples
Stayed 4 nights in May 2016
Good location to mrt
The location of the hotel was very near Yeoksam mrt but it took us awhile to find it as the locals were not familiar with it. The room was abit small to fit 2 big luggages but we managed to. The bed was big and comfortable and the toilet was clean. The thing I love about the room is the ample power sockets in the room, they even have a usb plug for charging. Would stay there again if I'm visiting that area
Reviewed June 16, 2016

Joffrey H. from France
Business travelers
Stayed 3 nights in May 2016
Nothing exceptional but fine
Very good condition, but dated room design. Standard double rooms are too small. Good location next to a MRT station with a lot of food options nearby.
Reviewed June 08, 2016

seonhwa P. from South Korea
Business travelers
Stayed one night in May 2016
value for money business hotel in nice location
in front of subway which gives convenience during peak hrs
Reviewed June 06, 2016

kim D. from South Korea
Business travelers
Stayed 3 nights in May 2016
good
good place to go some where. MRT is very close. and facility was good as well
Reviewed June 05, 2016

Surapong S. from Thailand
Business travelers
Stayed 2 nights in May 2016
service
we booking 4 room and 2 room have same problem as no soap and shampoo in bath room
Reviewed May 24, 2016

kok F. from Malaysia
Business travelers
Stayed 3 nights in January 2016
location superb
nice & comfortable hotel with superb loction
Reviewed May 16, 2016