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2015
Excellent 8.2
Based on 6175 reviews

Recent customer comments

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Excellent



based on 6175 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.0
  • Location 7.8
  • Room Comfort/Standard 8.7
  • Staff Performance 8.7
  • Value for Money 8.3
  • Food/Dining 7.0

8.3 Gordon W.
Hong Kong
December 10, 2015
Excellent
Room are tidy, staff are well trained, location are good
will come back again

8.3 Donald N.
Singapore
December 10, 2015
Pleasant 1 week Sray
Good Team of Staff. Clean. Accessibility.
The hotel staff was courteous, helpful and efficient. Even though they can't speak English well, you can tell that they are trying their best. Hotel is clean and fixtures are well maintained. Our room was always clean and tidy when we come back from our daily outings.Shuttle bus service is helpful. If I may suggest, a dedicated shuttle to/from Chungmuro Station for the Airport Limousine Bus Stop would greatly assist with luggages. Though the Station is only 5 mins walk away, it still may not be convenient to walk with luggages in tow and it will be worse if you are travelling with small children.

9.3 Lim N.
Singapore
December 09, 2015
We enjoy our trip and my mum's like our stay.
Comfort
Affordable, comfort and feels like home

9.3 SIEW H.
Malaysia
December 09, 2015
Cheaper breakfast
Staff performance, free shuttle bus, room cleaness
I stay in room 529, the room is clean but there is smell in the room.

7 Anne W.
Australia
December 08, 2015
Comfortable room. Good value.
Cleanliness. The room size is good and comfortable. Good value.
We had a lady's twin room and the size of the room was very good and comfortable. Everything was clean. Location was also quite good although the road from the airport bus shuttle to the hotel was not easy if you are carrying a big luggage as there were steps. Anyhow, it was a short walk and the hotel is easy to find if you just follow the directions given. The staff is not very helpful. We wanted to get a cab to one of the restaurants we book and ask the staff to write the address down in Korean but were told to take a subway and walk there instead because there were demonstrations and the traffic was bad. We took the subway and could not find the place after walking for an hour looking for it as the directions were not clear and no one was able to help. So we miss the restaurant booking completely and had to find somewhere else to eat. To our annoyance, we saw no demonstration around that area and the traffic was fine.

8.7 Melanie M.
Philippines
December 08, 2015
nice hotel
big room, accommodating staffs, clean room
very good

8.3 Melanie M.
Philippines
December 07, 2015
Big room, accommodating staffs
I like the room its so big and comfortable beddings
Very good

9.7 chaiyut N.
Thailand
December 06, 2015
One of the best hotel in Seoul
Location,cleanliness and staff performance
Excellence, much better than expectation

9 Ng P.
Malaysia
December 05, 2015
Value for money
Price, Location, Service
Location of the Hotel is definitely a plus point. Located right in the middle of every main tourist spot. 5mins walk from either Euljiro3/Euljiro4/Chungmuro subway exit. The hotel even provides free shuttle bus to multiple tourist spot from early in the morning up to 2am(Myeongdong/Dongdaemun/Namdaemun/etc). Luggage storage is not a problem here. The standard room even though is abit small, but the bathroom is clean and nice. A PC is also provided in the room. The service is very good and language(English/Chinese) is not an issue. Will definitely stay again if back to Seoul.

9.7 Chap K.
Malaysia
December 05, 2015
comfortable to stay here
staff polite and friendly..room very big...convenience have shuttle bus for free till midnite
Feel good and comfortable