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Excellent 8.2
Based on 6232 reviews

Recent customer comments

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based on 6232 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.0
  • Location 7.8
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.3
  • Food/Dining 7.0

coco T.
Hong Kong
May 27, 2015

Yap H.
May 26, 2015
happy stay
Friendly staff, big room, provide suttle bus service to attraction
Overall was good. In fact, we don't spent much time in hotel, we went out around 10am and only return to hotel about 9pm.

Shu T.
May 25, 2015
PJ can do better!
Shuttle Bus, Prompt Housekeeping, Big Room!
My friends and I were slightly disappointed with our stay at PJ Hotel. The reason why we booked PJ Hotel was because of its huge room size and affordable price. However, we were disappointed when we saw the condition of our room. The was a very strong smoke smell in the room and we had to call the housekeeping to assist. The front desk and housekeeping team were quite prompt after they received our call. They sent someone immediately to make our room smell fresher. The beds, bedsheets, carpet, chairs, toilet and aircon all seem a bit too old and do need a bit of new furniture or touch up. But our overall stay there for 7 nights was still bearable. What we liked was that they provided a long and a short pillow which were pretty comfortable. I guess the showering part was the worst as the water temperature did not seem to stay at the right temperature and kept fluctuating between hot and cold. It was really quite an experience trying to manage the water temperature in the bath. If we look on the good side, the hotel provides very efficient and prompt bus services around the key tourist areas such as Myeongdong, Dongdaemun, etc. It operates at very regularly timing and even for the night owls who want to go to dongdaemun for a midnight shopping. My friends and I had wanted to order a chicken delivery but the hotel claims that they do not provide any 'chicken service' as most fried chicken delivery do not deliver to hotels in seoul. they did not seem very helpful or willing to help in this area...even when we asked them if there are any fried chicken companies that they would recommend, they did not want to comment further. In the end, we had to rely on our korean friend to make the order for us via phone and we waited for the delivery guy who delivered to the entrance of our hotel within 20 mins.

Cindy L.
United States
May 25, 2015
Great hotel at a convenient location
Room, location, shuttle bus
Definitely worth the money I spent.

May 23, 2015
very good hotel
location, staff, free shuttle bus
very good

Kelly T.
May 23, 2015
Convenient location
Location, staff, free shuttle
The staff were really friendly and helpful. Location was quite convenient, located between 3 subway stations. There was also a free shuttle that went to Myeongdong during the day, or Dongdaemun after 7pm. However the air conditioning system did not seem to be working properly in our room, room was cool for only some of the time, but most times it was quite stuffy.

Gloria S.
Hong Kong
May 23, 2015
PJ Hotel Seoul
The luggage travelator, staff responsiveness, fast check out
The shuttle bus service was a good idea, but after 11 am, we have to wait for an hour to get on to the next one, however, there are quite a few passengers and luggage after noon time. So, it would be best to keep the shuttle bus running for half an hour intervals instead of a whole hour.

Muse W.
United Kingdom
May 22, 2015
Shuttle bus is the best. Location is also good
Shuttle bus. Location, peice
Very good. Except the air- con is bad the first two nights

Jeanie P.
May 22, 2015
confortable and roomy
spacious, comfortable, nice
pretty good but location not so ideal

Siew K.
May 22, 2015
triple single beded with balcony good for smoker
near subway within 3 to 5min walk with ATM and 24hrs convenient store nearby
Memorable enough to cherished our dream holiday. The only setback is they never wipe the dust in the balcony except the room.