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Excellent 8.6
Based on 219 reviews

Recent customer comments

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based on 219 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.7
  • Location 8.4
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.2
  • Food/Dining 8.2

Bader A.
Saudi Arabia
December 04, 2015
Very nice stay
I would like duty manager Andy who represent Ritz very well. I had sound in AC and I didn't report it. However, in last night of my stay I recived a letter from him apolgying for that and upgraded my room. I really feel that Ritz succeeded to hire such employee who represent Ritz very well. Thank you Ritz and special thanks goes to Andy.

Ian C.
United States
November 09, 2015
Awesome Hotel, Better Service, but you pay for it!
Service, Service, Service

Nguyen N.
August 24, 2015
great staff, service was fantastic, room was clean
staff; service and location
stay was very pleasent. the staff were very friendly and helpful.

Unenburen U.
August 24, 2015
Luxury hotel due for renovation
name, location and food
The stay was pleasant however the hotel furniture, TV and everything else felt a bit old and is due for renovation

Felix B.
June 22, 2015
good stay
clean, comfort, good service

South Korea
June 08, 2015
clean room but not luxary
good staff, clean room, but interior being too old
good staff but interior being too old.

Ng L.
April 14, 2015
Top quality staff
Professional staff, High standard of service, Warm welcome
Excellent stay

Ann G.
March 09, 2015
lovely short stay
big room, sweet bed & nice view
We had a short but wonderful time here in this hotel. The staff were so friendly and accommodating. If we find ourselves back in Seoul, we would love to stay at Ritz Carlton again.

Hans J.
February 23, 2015
review Ritz-Carlton Seoul
staff friendliness, high level of maintenance, location
Ritz-Carlton Seoul fully lived up to my earlier great experiences with the Ritz-Carlton brand. In particular the staff friendliness and client-focus would be good reasons to book my next visit to Seoul in this hotel again.

Laura M.
United States
December 31, 2014
Pretty Hotel!!! Has everything;)
Beautiful hotel! Enjoyed the piano bar and driving range on the roof top;)