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Recent customer comments

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based on 480 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 6.9
  • Location 8.1
  • Room Comfort/Standard 8.3
  • Staff Performance 8.4
  • Value for Money 7.8
  • Food/Dining 7.3

9.7 Chee T.
January 10, 2016
Great Staying Experience
Cleaniness, Comfort, Excellent Staff Performance
Very comfort, clean and up to standard of condition which a 5 star hotel should consists.

9.7 Kyungjin K.
South Korea
December 19, 2015
great value for money
Room condition(renovated), convinience, staff performance
renovated room and great sauna

6.7 christian L.
December 13, 2015
Seoul palace hotel must fix their room
1.Location is near in gangnam so it near with my bussines and meeting point. 2. The lobby is good 3. Flexiblility of service can be ask and they are good.
I stay 3 night with family and daughter, choosing 3 bed room, and the space so small, and their bath room quality so poor, the door it can look by outside, and when we bath there are no plastic curtain for water splash and it make wet the bath room floor. For their breakfast is so booring, always same every day and they just moving the food from it position every day. Make me dizzy.

6.7 DR T.
December 13, 2015
Modern and friendly staff
Cleanliness, varieties food and restaurants
Nice and peaceful but still under construction at daytime

7.7 Brahms L.
United States of America
November 11, 2015
The Palace
It's clean, Staff is nice, Location is ok
The stone plate not that great selection.

7.7 Tomi K.
November 05, 2015
New gym, great sauna and hot tub area
Gym, rooms are good, comfy beds
I have returned many times due to quality and value.

Hong Kong
November 04, 2015
It's a nice hotel. So comfortable, good location.
Staff so intmate, professional and helpful. Hotel's location is nice. Comfortable rooms. Will choose again ^^

9.7 Linda K.
United States of America
October 25, 2015
Staffs are very nice , helpful and knowledge.
Staff.location. Storage
Via Agoda booking

6 Yon L.
October 11, 2015
Breakfast spread is same whole year round.
Breakfast not interesting for regular. Room door lock faulty.

6 NG H.
October 02, 2015
excellent location
location, staff and transport
Too short, we return again