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Excellent 8.6
Based on 882 reviews

Recent customer comments

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based on 882 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.3
  • Location 9.2
  • Room Comfort/Standard 8.9
  • Service 8.7
  • Value for Money 7.9
  • Food/Dining 7.6

February 04, 2013
good location
good hotel staff, room is very clean
Friendly english speaking staff and very helpful. Very conveniently located close to tourist spots.

Sonja M.
United States
January 29, 2013
Great location, Expensive food
Location, newly renovated, free fast internet
almost everything about this hotel was great! the location, the room standard, the tv channels, the view from my room...but there was one thing that i found to be so shocking! the price of food in this hotel! a coffee in the lobby cost. seriously?? a small one-person pizza from room service was . i had scheduled business meetings at the hotel, but ended up taking my customers across the street to a coffee shop where the coffee was us$3 each. why must they overcharge so much for food?? that really annoyed me. however, since the general area around the hotel was full of korean restaurants, it was not too difficult to find food outside of the hotel.

Seng H.
United States
January 17, 2013
thoughtful hotel
design, details of the room
elevator is very quick and smooth. everything about the room is technological savvy, everything can be controlled by the smart phone system. convenient and smart.

Gabrielle L.
January 12, 2013
Good hotel with good service
Nice ambience, good service, friendly staff
The service at the hotel is great. The view and the cleanliness are good too. However, the bed is too soft and it's the first time I experienced a hotel bed like that.

Weijie C.
January 11, 2013
lovely hotel
hotel interior is very stylish and and new. Service staff are all very attentive and service orientated. great location with hotel basement link to underground shops.
very warm and friendly english speaking staff. definitely worth the money spend. location is great. request for room facing the ice skating ring. we had a very comfortable stay.

David E.
United States
January 08, 2013
LOcation, location
Style, professional staff, cleanliness
excellent location close to city hall providing a stylish, upgraded hotel with access to public transportation i.e. metro station, department stores like lotte and several underground malls. the professional staff are very welcoming and the club level provides a quiet place to relax with happy hour serving free drinks and food to unwind after a busy day. overall, a pleasant experience and one that i keep repeating.

Ryan C.
United States
January 02, 2013
Nice Hotel
Great Location
Great location in the center of Seoul. Easy access to public transportation. Staff very friendly and helpful. Only down side is the pool/gym/spa location in the building across the street. Have to walk over to the other building and ride the elevator to the 15th floor.

Lim G.
January 02, 2013
Wonderful location, complete service, cosy rooms
Location, cosy rooms
Very conveniently located close to both the financial districts as well as tourist spots. Service was excellent both at the front desk and concierge. Room was cosy and good to stay in for a whole day. Adequate powerpoints.

Kam Y.
Hong Kong
January 02, 2013
excellent hotel and service
good location, good view
good location and service, swimming and gym are good, but the room is a bit small for this class hotel

Anita W.
January 01, 2013
Great service
great service, friendly and helpful staff, big gym, free WiFi: good value for money
Everyone was very friendly and helpful. Great service! The gym is huge, meeting the demands of everyone.