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Excellent 8.6
Based on 882 reviews

Recent customer comments

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based on 882 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.3
  • Location 9.2
  • Room Comfort/Standard 8.9
  • Service 8.7
  • Value for Money 7.9
  • Food/Dining 7.6

Tang L.
July 14, 2014
Very relaxing and enjoyable
Centrally located , staff were very professional and polite and breakfast selection is good
I will repeat staying at this hotel on every visit to Korea , a habit that is difficult to change

Ross M.
June 30, 2014
Staff incredible , professional and friendly.
Professional, friendly staff, location, modern facilities.
Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome

Lee L.
June 23, 2014
Good and accessible
Accessibility, clean and affordable

Hong Kong
June 19, 2014
The Plaza Hotel
superior double room( all facilities are for two person) only allow 1 person to live in! Have to pay extra for 1 more person. That doesn't make spence!

Sung A.
South Korea
June 18, 2014
Nice, clean, efficient, quiet
Close proximity to palaces, shopping districts, commercial bldgs, and sightseeing locations.
Good. Helpful staff made any issues get resolved quickly.

steve H.
United States
June 01, 2014
nice good room
nice good room

Wen T.
May 30, 2014
Love Seoul! Shopping is great and fascinating ppl.
Excellent staff are very well trained. All speak very good English, and are friendly. Myeongdong, Lotte and Namdaemun are walking distance by underground mall. So is subway. Spotless rooms.
Very happy with friendly service and spotless rooms. Would definitely come back again. So easy to get to myeongdong and subway!

Susana R.
May 30, 2014
Nice hotel for a business trip
I would stay again

May 09, 2014
good but could be better
close location to public transport, restaurants within walking distance to shopping areas and availability of direct airport shuttle bus
As a purportedly 5 Star rating hotel one wonders why free tooth paste and tooth brush cannot be provided free as a basic toilet amenity.....

Herwin N.
May 04, 2014
Centrally located city hotel
Location, location, location...
Our stay at the hotel was excellent - It is within walking distance to most of the historic sites, and also shopping areas. Housekeeping staff was also extremely attentive. One thing to note is that the swimming pool and gym facilities are in a different building so we thought it was too much of a hazzle to visit. Also worth noting that shaving kit / toothpaste at Korean hotels are not complimentary by law, but they can be easily purchased from nearby convenient store.