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2015
Excellent 9.0
Based on 158 reviews

Recent customer comments

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Excellent



based on 158 reviews
  • Cleanliness 9.4
  • Facilities 8.6
  • Location 8.8
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for money 8.7
  • Food/Dining 8.8

ifham N.
Maldives
September 27, 2015
Just the right place.
Delicious food, great service, private and quiet.
Wonderful. Every little detail in design and service were accounted for. Staff were always friendly and helpful. Hotel grounds are beautiful, green and open. We only missed a private veranda in our ground floor room. We enjoyed out stay very much.

Debalina D.
India
September 17, 2015
exceptional service. Amazing experience + best sta
Staff + service + excellent view + proximity to beach
Excellent, would life to be back here, staff is super good, recommended to all my friends

Sultan A.
Qatar
September 03, 2015
Paradise Road - The Villa Bentota
the air condition was not working, i have to book to move another hotel to be able to sleep, no refund to me very very bad experience I don't recommend this hotel at all

Tariq E.
Saudi Arabia
August 24, 2015
Best Colonial Hotel in the area
Location, Staff and atmosphere.

PRAYAG M.
India
August 03, 2015
Beautiful property with a few drawbacks.
Great Location, Beautiful Property, Good food.
Amazing property, great location, has a beach right off the property, and there is a railway line running across; but that seems to be the case with most properties along the beach here and it really isn't much of a bother. In fact it is quite nice to see the occasional train passing. There is not much to do at the property itself, besides go swimming, visit the beach or admire the beautiful architecture & decor by the famous archtiect Geoffrey Bawa. They do have a spa, but I don't really think it is used much. You'd much rather visit various spa's around Bentota which are nicer and have much more to offer. There is no fitness centre. There is wifi in the main areas of the property and the range reaches some of the rooms, not all. What I found rather odd was that they don't have room service after 10pm. And they only provide 2 bottles of water per day, the rest are charged. They give you one bottle of water in the day and one in the evening. And on two occasions when we left the room for dinner outside the hotel, they forgot the turndown service in the evening and we had no water in our rooms on our return. Since it was after 10pm I asked at the reception & the guy seemed rather clueless about helping me with a bottle of water at least. After much coaxing & telling him I couldn't go out and buy any at this hour, he pulled out 2 small bottles from under the counter & handed them over to me. The least they could do is have basics available 24/7 at the property. You can't leave guest stranded without water. The service at the restaurant was wonderful & the food is delicious. The only drawback is that they have a set menu for breakfast with the same options everyday. They should change it up a bit. There is a Sri-Lankan breakfast option available, but you need to pre-book it a day before. The manager was very co-operative & let us check-out late since our flight was in the evening. Overall, a wonderful experience, with a few minor changes, would make it even better.

Melinda B.
Australia
August 02, 2015
Beautiful awesome villa
Beautiful and stylish villa, rooms and grounds. Fabulous pool, great location and serenity!
We loved staying at the Villa, and the kids loved everything about it too! The staff were extremely welcoming and helpful and it was extremely relaxing. We wish we stayed longer!

MOHAMMAD A.
Kuwait
July 27, 2015
Beautiful Boutique Hotel
Staff, Location, and the Plunge Pool Room
It was just amazing, you should try the seafood restaurants in the area.

Virendra G.
Sri Lanka
July 02, 2015
Improve and be excellent
Seclusion cleanliness deco
The bath and toilet was not of five star standard. The fact that in room dining was interrupted by the waiter being agitated about clearing up by 9.30 P.M was irritating. Perhaps room service on a trolley would work better. Crossing over to Resteraunt during bad weather was most inconvenient. Air conditioning in the sit out of executive suites would be welcome . If these improvements could be made hotel would be excellent.

Nicola J.
Australia
April 07, 2015
Paradise
Great staff,beautiful property, incredible art and architecture

Elizabeth M.
United States
April 05, 2015
Wonderful place to stay
The design, the staff, the quiet.
It couldn't have been better. They are installing wifi in the rooms, but otherwise I wouldn't change a thing! The staff were really excellent and feh hotel is beautiful and on a quiet section of the beach.