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Recent customer comments

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based on 381 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.5
  • Location 8.3
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.6
  • Food/Dining 8.2

Magindran M.
June 25, 2014
love it
good, very good, very very good
simply superb love it going there again next week

ishaag A.
June 16, 2014
it was great service
no disturb doesnt say no to any request serves well
its a great hotel to stay at colombo with good facility

Beng O.
June 13, 2014
Good hotel with excellent service
Staffs, comfortable room, location
The hotel staffs were very attentive and friendly. Always helpful. The breakfast is only fair, as there are not too many choices. The only that I feel they could improve was the internet. I had to change my passwords 2 times as it just could not seem to work, even after changing.

Ibrahim I.
June 03, 2014
Good and Not So Good
Excellent service, great staff, free internet
I have been staying at Cinnamon Lakeside Hotel for well over 10 years now. I find the facilities good, the staff friendly, courteous and respectful and some excellent restaurants.The location suits me as it gives me easy access to the places I need to go. However, of late, I have been staying elsewhere if I have important people to meet as I find the lobby is generally not available to hotel guests due to the multitutde of functions which are on. It is almost impossible now for me to have a quiet conversation which requires concentration. More and more, I have been feeling that the hotel now puts its resident guests in second place over guests arriving for functions and High Teas. The constant aroma of food in the lobby has become a put off, and it is extremely noisy most of the time. I now have second thoughts on staying at the Lakeside if I have important people I need to meet. Otherwise, the Lakeside is still the best hotel for me in Colombo.

shakelah B.
May 06, 2014
very happy with my stay as it was superb. high cla
attentive staffs comfortable beds and good location
a very pleasant stay. Staffs responded promptly. food were great. a good place for relaxation and the poolside were nice. near to city too

April 29, 2014
A nice hotel to stay for a couple of days.
facilities, view from the window, friendly staff
I can recommend this hotel but the Cinnemon Grand Hotel is better as well as the location. For Sri Lanka is this hotel one of the top categories but as a foreigner you might have your doubts. Nevertheless was the stay very good and the staff was friendly. The facilities are also really good such as gym, sauna, pool.

April 26, 2014
nice but a pretty old hotel.
good service, food and location.
The hotel is pretty old and room smells it too...other than that service is superb, good food and location.

Yong Y.
South Korea
April 20, 2014
Cinnamon Lakeside Hotel
clean and convenient
very good

April 13, 2014
Centrally Located, clean and re-furbished recently
Location, Food and Restaurants
Great, good size clean rooms. Fantastic Food choices.

Mariya S.
March 31, 2014
Very good stay
Location, nice hotel, rooms are very nice
Excellent. Our stay was very nice. The staff were very helpful, excellent service. Location is good as it is very centrally located. The rooms and the hotel was clean. Food was very nice as well.