arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type

based on 656 reviews
  • Hotel Condition/Cleanliness 6.0
  • Facilities 6.1
  • Location 8.4
  • Room Comfort/Standard 6.5
  • Service 6.3
  • Value for Money 5.9
  • Food/Dining 5.8

Juliane H.
August 19, 2013
Nothing special and too expensive for what you get
Location is good
This is quite overpriced and outdated. The only good thing is the proximity to the train station.

Wei Z.
August 19, 2013
service cleaning and wifi free
it is my first to stay one hotel which guest have to pay cost for wifi room is not clean this standard of hotel cost too much i will never stay in this hotel again because service are very poor i have ever met. location is good only good word i can descripe.

Geoffrey H.
United States
August 16, 2013
Very nice and would stay there again.
location, location, location
Good...would recommend. Very centrally located and easy to get to restaurants and shopping. Close to the beach as well and the rooms were very clean.

Ida G.
August 14, 2013
Nice hotel, clean rooms abd friendly service
Clean rooms with AC, good bed and friendly service

Yantao W.
August 12, 2013
Normal Place, Nothing Special
Easy Access to Railway Station
We stay one night at Colombo City Hotel. Room is quite small, as well as the bathroom. Bed is not king-size, so it is not very good for a family with child like 10 years old. There is no chance to have an extra bed, such option is even not available when I placed the order. The only good thing is this hotel is quite close to Colombo Fort Railway Station, which makes it very easy to go to Kandy in the early morning. Beside the hotel, there are some old buildings named the Old Dutch Hospital. Inside, there are many cafes, restaurants, and botiques. One restaurant is named Ministry of Crabs, which is a little bit expensive but has very nice crabs and prawns.

Sandra K.
August 09, 2013
Good enough for one night
Fast check-in and out, rooms are standard, a bit overpriced
We are a group of 8 and only needed one night to stay in Colombo. The hotel was standard and good enough for one night. The staff was friendly and helped us to get train tickets. In total it was alright. If you want to stay longer in Sri Lanka it's a bit overpriced.

chanat T.
August 07, 2013
good location
location, bar, near drinking places
average hotel, the wifi you need to pay extra. nothing much to be impress about this hotel

Hugh S.
New Zealand
August 06, 2013
Nice room
comfortable bed, nice bathroom, nice bathroom
So what is it about Agoda that means you often get the worst room in the hotel? The room itself was good like all the other rooms, but this room was at the back of the hotel with the ugly view of the fire escape over the window. I stayed at the same hotel a couple of weeks before and just booked 'off the street', got it cheaper than Agoda and a nicer room at the front with a balcony.

Ah O.
August 05, 2013
Bad catering services.
Location only.
Overall below expectation, due to staffs poor services.

Harsh S.
July 29, 2013
highly dissatisfied
location only
uncomfortable, very bad room service, weird policy of not giving complimentary water bottles in the rooms, slow and unresponsive kitchen and staff