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Recent customer comments

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Good



based on 665 reviews
  • Cleanliness 6.0
  • Facilities 6.0
  • Location 8.4
  • Room Comfort/Standard 6.5
  • Service 6.3
  • Value for money 5.9
  • Food/Dining 5.8
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Merryn T.
Australia
September 30, 2015
great location
great location- close to train station, good food at the rooftop garden, nice clean room
We arrived a night early- in the middle of the night as other accomodation we booked had been problematic(long story!) and they found us a room and got us settled. It was a great location and we enjoyed our stay- so much so we booked for another night when we returned to Colombo.

Gillian R.
United Kingdom
September 29, 2015
Lovely hotel at a good price
Staff were very attentive and helpful. The room was clean and felt quite luxurious considering the price we'd paid
Check in was smooth and the staff helpful. The room was well equipped with a nice bathroom including toiletries. We had a slight problem with the air con and mentioned it to the reception staff as we went out for dinner. By the time we returned it had been fixed and they were full of apologies. They organised the hotel car for an early morning airport drop off and it was prompt clean and a good driver. All in all we were very happy and the location is excellent as it is next door to the Dutch Hospital area which is a courtyard surrounded by nice restaurants and coffee places including the "Ministry of Crab"

mohamed N.
Maldives
August 23, 2015
Good Hotel
Big clean Room, good location Staff was friendly

Jane L.
United Kingdom
August 03, 2015
Great location
Welcome drink on arrival. Room was clean and had good amenities. Location next to Dutch hospital and near to trains and buses
We liked this hotel and we could easily walk to Dutch hospital, pettah, train station and galle face green. The price was more than I ideally wanted to pay on our budget (£52 for triple room without breakfast) and that prevented me from returning before we left Sri Lanka. Though as it is very close to the Hilton and other top end hotels it is no doubt VFM compared to those.

Scott H.
Singapore
August 02, 2015
Great location, great value
Location, price
Great location - hotel has a TGIF restaurant just beside it, and the Ministry of Crab was just next door as well, with an area with lots of toursty restaurants (akin to Chijmes in Singapore). Its walkable to the port, and Pettah Market. For the price, you are paying very good value for the location. Paid for breakfast on the top floor of the hotel, and I must say it was dismay. You are probably better off going somewhere else for your meals.

Ben P.
United Kingdom
July 30, 2015
All rounder
Location, A/C, shower

Pei T.
Singapore
July 24, 2015
Great stay at Colombo City Hotel!
responsive, friendly, helpful

Justine K.
Australia
July 12, 2015
Great cental location
location, reasonable price and clean comfortable room
This was a great place close to the railway and easy to get to anywhere from. It was clean safe and quiet and reasonably priced compared to most of the hotels in the area. I will always stay here now when I come to Colombo.

KRISTIN P.
Canada
May 30, 2015
Location is the only good thing
Location
It's not a dump, but it needs *a lot* of work, the reception staff need to really improve their game (unfriendly, not overly helpful), and there was a mama and baby cockroach that scattered on the floor when I turned the lights on. Rooftop restaurant ok, a slice of ocean view surrounded by tall office buildings. A huge tree next to it houses dozens of massive crows, which nearly attack you while you eat. It's super central in the Fort area, 10 second walk/right beside the Old Dutch Hospital - that's the only reason I booked here and the only reason you should. It was fine for a quick 1-night pitstop before going to the airport, but I was concerned about bugs crawling into my bags. :-S

YOUSUF M.
Oman
May 29, 2015
good hotel in good locationtio
staff servies ,location,price