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2015
Very good 7.7
Based on 1333 reviews

Recent customer comments

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Very good



based on 1333 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 8.8
  • Location 9.1
  • Room Comfort/Standard 7.7
  • Service 7.3
  • Value for Money 7.1
  • Food/Dining 7.8

6.3 Linda E.
Australia
January 07, 2015
Don't go during renovations
Staff attention and service, quality decor
I've stayed at this hotel several times 3 yrs ago and it was superb however, currently More than half of the hotel is under renovations and only pool area with limited shade and fine dining available. I had a Bathroom sewage problem with plumber, and a clock alarming issue so a room move required where hotel addressed well with an upgrade. However, I won't be back until renovations complete.

7.7 Michelle O.
Malaysia
January 05, 2015
A lovely colonial hotel
The breakfast, the location and the pool.
Fantastic. We booked in for a night as I wanted somewhere to laze about the pool. Although they are under renovations but it wasn't disturbing in any way. The breakfast was fantastic - best food I had while in Colombo. The room wasn't great - it was a standard room but was dark and the window looked out onto some rooftop.

10 Mark M.
United Kingdom
December 23, 2014
Great place to stay
Location, food, atmosphere
Great place to stay

9.3 MING K.
Malaysia
December 23, 2014
Best location, great stay & superb services
location, free wifi, great service

6.7 Maj V.
Denmark
December 17, 2014
All under cinstruction
View
Location excellent and the staff very polite but all the other small things were a mess the pool was closed the garden at the sea closed. Agoda did not send any information. Thus choose another Hotel

9.7 Ole K.
Norway
November 20, 2014
legendary and modern
service, location, the food
as always i feel at home, the staff is exellent and helpfull. Next time Galle Face Hotel will be my first choise

9 Marii H.
Japan
November 18, 2014
brilliant stay
good food, nice location and friendly staff
Very satisfied only thing l notice that the bath room has some problem, whole bath room flooded after having shower. Othewise good :-)

9.3 WU H.
China
November 17, 2014
Galle Face Hotel
location/beach/breakfast
generally very good

8 Nishan R.
Sri Lanka
November 05, 2014
Great hotel
Staff, meals, room
Overall great hotel

4.7 Alan R.
United Kingdom
October 15, 2014
Avoid for now at least
Location, the sea-front bar, nothing else righnow
When you book through Agoda right now there's a vague sort of warning suggesting not all is perfect, without specifying anything. You can easily find out that serious restoration work is going on (until Q2 2015, we were told by one staff member) but we decided to give it a chance. Bad decision. The majestic old entrance hall and half of the hotel is now closed and the new entrance is badly signposted on a main road. Our driver missed it and had to go round the block again. Our room was stark, but not trendily so. It looked as though some mismatched furniture had been tossed in there, including a park bench of a sofa up against a wall. The tv was watchable neither from this "sofa" nor the bed, given the room arrangement. We were next to a service room that the staff went in and out of at all hours, talking loudly. And there was mould on the wall and ceiling. This was removed after my wife brought it to the manager's attention. But even at the Galle Face, I expected more for 175 dollars a night. This was a great disappointment. Maybe we'll try again when it's fully restored. Maybe.