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Good 6.7
Based on 250 reviews

Recent customer comments

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based on 250 reviews
  • Hotel Condition/Cleanliness 6.2
  • Facilities 6.0
  • Location 7.6
  • Room Comfort/Standard 6.8
  • Staff Performance 6.5
  • Value for Money 6.3
  • Food/Dining 6.7

March 16, 2011
Good location but the aircon need to be change
The view was nice
The room aircon need to be change its like the olden days type

5 Frederico B.
March 16, 2011
The hotel is big, the rooms are ugly and old
The hotel has a large historical component
The hotel is a historic building is very big, the rooms are ugly and old.

7.3 Alistair D.
March 08, 2011
good service and lovely rooms
period furniture design, large rooms
The rooms are nice and spacious. Room service and house keeping were prompt. The staff was gracious. Early mornings they were a bit sleepy. The hotel is close to the various shopping and siteseeing locations. Most places were within a radius of 3 kms. You can have nice walks along the ocean face which is very near to the hotel. The deluxe rooms don't give a direct view of he ocean like the restaurant or suites but the view is decent.

7.7 Amy L.
February 14, 2011
Very convenient location for the train station
clean and comfortable, very close to Colombo Fort train station
We used it as a base as we flew in very early in the morning and wanted to get on the train to Kandy that day. It is a bit of a time wharp, it feels like it was once a very grand colonial hotel.

9.3 Rama S.
February 14, 2011
Service typical of Sri Lankan Hospitality
Friendly staff who make you feel at home
I would recommend this hotel to those who want a safe and quiet place in Colombo. For those who want a bit of fun and nightlife, you can always find something interesting around. Overall, I enjoyed the stay there.

7.3 Yuanyue G.
February 09, 2011
Hotel with a strong sense of history, good service
good service
the hotel is in an old building, facility is not that well maintained, standard bed is smaller than normal size, but the service is great!

3.7 CHRIS M.
United Kingdom
February 08, 2011
Good location and nice exterior
Smiling staff, but very useless
The hotel looks well maintained from the outside. In the morning they decided to fix the opposite room door at 7am!

5.7 Mariana K.
January 20, 2011
Dated and Overpriced
Colonial but dated and overpriced
We were backpacking around Sri Lanka and then Thailand. This was our first stop so booked in advance because we arrived in the early hours of the morning. Our room was dated, but fairly clean, however we were unable to sleep for a couple of hours due to somebody banging near our room. Having stayed in several hotels on our trip I can say that better value can be found elsewhere.

4.7 Katherine R.
January 10, 2011
Old Hotel seen better days.
View of the port while having breakfast was interesting.
Standard rooms were pretty grim.
The hotel is not all that central. The room was very dingy, light streaming in from a window above the door all night, along with open windows, no curtains!

4.3 Sarah E.
New Zealand
January 10, 2011
Beutiful facade but rooms leave much to be desired
Long history, beautiful building, great staff
Rooms need a refurbish, shower quality was not good, quite removed from the main hotel area in Colombo
We were quite disappointed with our rooms as this was the one night of our trip we were splashing out. To be honest we got better rooms staying at guesthouses and paying 1/3 of the price. It was quite well located however in that most places were in walking distance, or were 5min away by tuktuk. And the staff were very helpful and friendly (especially the doormen).