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Good 6.7
Based on 250 reviews

Recent customer comments

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based on 250 reviews
  • Hotel Condition/Cleanliness 6.2
  • Facilities 6.0
  • Location 7.6
  • Room Comfort/Standard 6.8
  • Staff Performance 6.5
  • Value for Money 6.3
  • Food/Dining 6.7

6.7 David C.
United Kingdom
January 14, 2012
A piece of colonil history
The history of the place, good view of docks, reasonable location
Liked the history of the place and the staff were very helpful but the hotel has seen better days and is now a little 'tired'.

8 grehme D.
January 13, 2012
great period furniture
fantastic views of the port
i enjoyed my stay at the grand oriental hotel .the decor is fantastic with lovely paintings and beautiful period furniture.the room was very spacious and clean.the meals were very tasty and the service was very service was prompt and very friendly.the travel desk was helpfull and changing money was no problem.i would highly reccommend a stay at this delightful old hotel.

7.7 Shriya G.
January 11, 2012
Nice hotel with spacious rooms.
Big rooms, clean bathrooms, friendly service.
my friend and i had a pleasant stay at the hotel. it is close to many of the other big hotels in colombo and is walking distance from galle face green. there are lots of foreign exchange dealers closeby. hotel could do with a renovation.

6 Chih C.
January 10, 2012
Hotel with history
Famous brand
The hotel was once the best in Colombo 100years ago. I will never stay in this hotel if I have a chance to visit Colombo again as the room was really too old. Only hot water was available in my room. I was free upgraded to a delux room but still was not attracted - sorry

8 Lim Y.
January 10, 2012
hertiage lovely hotel with big room
heritage design
stay in master bed room, support big room with a old fasion bed. the pillion is soft & bed is just hard enough for a good sleep. location at centre location, convenience to walk to beach & other historical building. resturant at top have view to the port, but only container port not the city or beach view

6.7 Natalia M.
January 09, 2012
Nice hotel, but dark rooms
Historical place, good location, but not very cozy
It a confusion at the very beginning as the hotel didn't get our Agoda reservation confirmation. But everything was resolved, personnel is pretty helpful, location is good, but not the best one in the city. I think that the hotel can be more cozy and some renovation is advisable. Aircon was very noisy, so we were not able to use it at night.

3.7 jocelyne W.
United Kingdom
January 04, 2012
Dirty and very tired
Large rooms
Old colonial style hotel, couldn't wait to get out of thete

3.7 suresh K.
December 08, 2011
worst experience
ancient memory
overall experience with the hotel is far below my expectations .Room service was pathatic I will never stay in this hotel anymore nor reccomend to evem my enemy.

6 Florian K.
November 26, 2011
Old hotel, renovation recommended
Good location
we stayed in goh for one night and for this it was ok. the rooms are huge, but amenities are sparse. we had a standard room, which had a nice old charm to it, but mainly because it was old and in need of renovation. bathrooms are very small. internet is not for free. the check-out procedure was pretty annoying as you have to go to two counters to get your bill and then the cashier to pay. as there is only one cashier we always had to wait.

November 08, 2011
very nice hotel
location, food, and friendly staff
we had a pleasant stay, the staff are very friendly and warm, the room with antique fixtures are very spacious and clean. We enjoyed the buffet lunch at Lanka restaurant and the very fabulous italian buffet dinner at the harbour restaurant with a very beautiful view of the colombo port. shopping is nearby and sites, too.