arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Above average



based on 42 reviews
  • Hotel Condition/Cleanliness 4.0
  • Location 7.3
  • Room Comfort/Standard 5.7
  • Staff Performance 4.4
  • Value for Money 4.6
  • Food/Dining 4.8

4 RAJEEV S.
India
October 22, 2012
Good Location but not well maintained rooms
Close to central bus stand, fort railway station
I was expecting the hotel to be good for the price that I was charged. We were able to easily reach hotel from Central Bus stand and outside it looks like a good hotel. But, that's the end of it. The staircase leading to floor where our room was located was badly maintained. The room that was allotted to us had a very old bed and few portions of bathroom false ceiling was open. The bathroom door could not be locked from outside. We asked for a different room and hotel staff arranged for the same. Even, that was slightly better than the one that was given to us earlier. Next day morning we discovered that hot water was not working and when we complained, hotel staff attended to it and finally asked us to take shower in another room where hot water was available!

5.3 Abdullah J.
Austria
November 13, 2012
Very UNCLEAN Hotel with friendly staff.
Very friendly staff. Helpful staff. Room itself is clean
My stay was only for 1 night. However the HOTEL is very very dirty and unclean (The reception and the corridors and so on. However the Room itself was very clean. As long as I was in my room I was fine and happy but once out of the room, the smell of the weird chill with a touch of vomit would just kill me. The neighbourhood is not good but not far from good ones. In any case I would never go back there. But if you don't have much money and just want to stay for 1 night its okay.

6.3 David L.
United States of America
October 19, 2012
great location
great location
The staff were usually helpful. If you book your room online, make sure you have a printed voucher/receipt with you. There were two of us with two rooms booked and paid for. They wanted to put us in one room, not two rooms. It took about 40 minutes of hard persuasion to get the correct outcome. You should not take no for an answer. Some rooms had only cold water. The restaurant is often closed at night. Sometimes the bar serves food and sometimes it doesn't. They say a mini-fridge is available, but there is only one available in the whole hotel, so don't count on getting it if you want one. They advertise WIFI, but they do not have it. There is a cheap internet shop nearby, but it has only three machines.

2.3 Preston V.
India
October 17, 2012
sick hotel and horrible service
none
Sick hotel. Loooks good on the outside. Once you enter inside the smell is terrible. The rooms are dirty and the toilet is very dirty.not recommended for anyone unless you are desperate and looking for a cheap place.

3.3 Claudia B.
Italy
September 04, 2012
Terrible, unbelievable such a hotel is still open
The nice lady at the recpetion is the only posi tive feature of the entire hotel
The building outside is quite good and bright, the nightmare begins once you enter the hotel. Everywhere there is dust, dirtiness, bad smell and even cigarette butts left on the floor. The room was simpy unaccetable: floor was sticky, under the bed there was plenty of dust, windows and curtains completly dirty, in the bathroom there was a draining gridiron which was full of mud and cigarette butts. The bed sheets were torn and we even found small stains which seemed to be blood! Probably the worst hotel we have ever stayed in!

4.7 William K.
Singapore
August 20, 2012
Terrible place
Friendly Front desk who spoke English
terrible. initially i thought location was good but it wasn't so. in a place where you won't be walking around but get from place to place in a tut tut (32rs ~usd$0.25/km), it doesn't make sense to stay near the fort. there were better options for similar priced hotels near the station. the room looked like a movie from the 1950s. the ac was the old side unit type. the walls have paint cracks. the toilet was litted up with a fluorescent light bulb. there is no internet. but there was warm water. the facade of the hotel looked nice and colonial type but tt was it. i will never come back here, and i don't think you should, until they do a makeover.

6 SARAVANAN C.
India
August 13, 2012
great location but normal hottel rooms
nil

4.7 Elaine W.
United Kingdom
August 05, 2012
Good location but a tired and basic hotel
Location
This hotel was tired and very basic but was the best we could get for our money in Colombo. The rooms were clean, as was the bathroom, however it desperately needed a facelift. However, it's location was good - 5 minute 3 wheeler from the bus and train station. It was adequate for what we needed for a 1 night stay in colombo but I wouldn't be keen to stay for more than 1 night. Flat screen TV's in the rooms was good.

3.3 Catherine P.
France
July 17, 2012
Good location, bad service, ugly rooms
Conveniently located
The hotel is easy to find, well known of drivers, and right in the city centre. However,the premises are dirty and unkept, the air is damp and smelly, and carbon dust everywhere. The beds are itchy, but the shower clean. The receptionist/host welcomes you with an unfriendly smile, and although he advertises that water can be bought from the reception, has none in stock. Overall, i do nit recommend this place. It is not wor it, perhaps half this amount.

6 Muhammad H.
Pakistan
July 16, 2012
city centre, good approach
nicely located with all major areas nearby
clean rooms for one night only. bad service, no laundry. if u just want to sleep, perfect for that. all major areas at walking distance. Location is the biggest advantage