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Very good 7.4
Based on 120 reviews

Recent customer comments

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Very good

based on 120 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 8.0
  • Location 7.5
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for Money 7.2
  • Food/Dining 7.0
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Sripathy P.
June 11, 2014
Economical hotel.
Price /location/friendly staff

June 07, 2014
Smooth peaceful stay
Staff very helpful Good location Prompt service
Pretty good time we spent in the hotel. Overall very satisfied but price bit high

Arulananthan S.
February 05, 2014
Great Stay
It was a great stay as I slept well with no disturbances.The food at the restaurent for breakfast was excellent.the staff at the front desk was very friendly and full of knowledge.
The only snag was the wi fi connection in the room was zero.Why???Lobby was ok.

William Z.
February 02, 2014
Great location
Location, restaurant & staff
Will being staying at the Sapphire again when in Colombo!

Srirangan T.
Sri Lanka
January 23, 2014
Very Nice

Anwar N.
October 07, 2013
Good Hotel in General
Clean, Good Staff, large rooms
Good in General, Staff are very good, and the room was good too

Varun S.
August 31, 2013
It was extremely pleasant... The staff upgraded us
The large suite, welcoming staff and location
My stay was memorable.. The room upgrade definitely helped make it memorable.. Location of the hotel is excellent.. All the nice restraunts and bars are close by.

Sabine W.
August 21, 2013
My stay was great; wifi in all rooms; clean
Staff, Cleanliness, Wifi
My stay was great. I had lost my luggage in transit going to Colombo, and the staff was very helpful in helping me contact the airport to track my luggage down. The staff always had a smile and greeted me. They also ordered a taxi to take me back to the airport.

August 12, 2013
enjoyable stay at the sapphire
central location, value for money, friendly service
most enjoyed our stay at the hotel sapphire, which is centrally located for shopping, dining, banking and entertainment

Tiani R.
United Kingdom
July 02, 2013
fast internet, easy access to shops
confortable, check-in is good, check-out at reception wasn't friendly.