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Excellent 8.5
Based on 469 reviews

Recent customer comments

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Excellent



based on 468 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.5
  • Location 9.1
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 8.2
  • Food/Dining 8.3

Saroja H.
Australia
June 21, 2016
Good
Really nice hotel. EXCELLENT CUSTOMER SERVICE

Sanjeewa P.
Sri Lanka
June 20, 2016
Very good
Food was good and the beach was good

María H.
United Arab Emirates
June 17, 2016
Stunning views and location. Service could be better
The room view is absolutely amazing, second to none! To have a balcony facing that sea was priceless. Room was good and so were the amenties, although there were ants in the bathroom, desk and mini bar area and the shower kept on floading the bathroom due to its design. Not always HSK would leave enought towels, speacilly considering you need to dry the area after each shower. Food quality was good, but one night we ordered In Room dinning and I asked not to have certain things in my sandwich and still it came with it plus other ingredients not mentioned in the menu (not good at all if you are intolerant or allergic) Cash payment is not allowed in any of the outlets which might be a bit annoying. Only reception staff speaks good english, with the rest of the team is a bit difficult to communicate. Pool is very nice and Breakfast choice was very good! Again, I would choose this hotel again mainly due to the amazing view from the room. Special recognition to Suresh who escorted us to our room on arrival and Chef Suranga (I think) fromlive counter at Breakfast, he was the best!

Diana H.
United Kingdom
May 19, 2016
Disappointing
Dull, dated, average

Dinukshan K.
Sri Lanka
May 13, 2016
Loved the stay
Loved the hotel. Very nice rooms all with a balcony facing the sea.

Huiyu W.
China
May 06, 2016
Very good experience
Good experience. Excellent room with full facilities.

Anusuya G.
India
May 06, 2016
Excellent stay at Hikka Tranz
We were a group of 11 people who stayed in 5 rooms. Positives are location, beach and pool. The bathroom had an issue where the water was not draining properly. The balcony had an amazing view of the ocean. Some construction repair work was going on on one wing but that did not disturb our stay. Staff and service was alright. They made us feel at home. Service was a bit slow but again it was a resort style property which was more laidback. The spa was good and value for money. The sunset views from the hotel were amazing. The breakfast spread was good, especially the sri lankan traditional dishes. Overall, will definitely return!

Omar S.
Jordan
May 05, 2016
Perfect
Awesome

amnon P.
Israel
May 05, 2016
Just great!
Everything was great! The food , the room, the crew, the location. Definately will come .back

Issam I.
Jordan
May 01, 2016
Great
In general it's great