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Excellent 8.5
Based on 466 reviews

Recent customer comments

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based on 466 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.5
  • Location 9.1
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 8.2
  • Food/Dining 8.3

Eva R.
April 18, 2016
Great stay in Hikkaduwa
Very nice hotel, great staff - would love to stay here again!

Jawad A.
Sri Lanka
April 03, 2016
Nice hotel .good service

Sonia M.
April 02, 2016
Dining selection was poor. Staff not as friendly or informative Bathrooms need up dating. Rooms are a good size TV and WiFi didn't work throughout our stay

Michael M.
March 30, 2016
Great location and facilities
Location, Location and Room
Great Location, room, restaurants and bars. Our experience was all very positive.

Joanie G.
United States
March 29, 2016
The pool, the bar and the views

Russell S.
March 14, 2016
We have been here twice and will come again!
Customer Service - Ansumali and Dinushka provided 6star service. It was our second memorable stay!
Our stay at Hikka Tranz by Cinnamon was fantastic, we will only book accommodation that is owned by the cinnamon group from now on. We will not settle for second best!

Saudi Arabia
March 14, 2016
Pleasant stay
I had a very pleasant stay at this hotel. The location is great. And the way th hotel was designed was remarkable making all the rooms sea view.

Russell S.
March 10, 2016
Customer service excellence
Fantastic experience great people great service cannot fault. Russell

Matthew J.
United Kingdom
February 26, 2016
Lovely beach but too quiet
The hotel is right on the beach so the views are amazing. The pools and daytime sunlou going facilities are excellent. The staff are very friendly and helpful. However, other then sun and sand, there isn't much more to do at the resort. The town has nothing else to offer. You need to go on organised tours to actually see the gems of Sri Lanka and to have a fulfilling stay. If you wish to have a lazy sun, sea holiday, this place is for you. If you wish to have more culture, be able to go for walks in the town and do a bit of shopping, eat in other restaurants and see some sites then chose another town in Sri Lanka.

Don W.
Sri Lanka
February 23, 2016
hotel location is convenient but rigid hotel staff ruined our holiday
We booked through agoda for one night from 21th feb to 22nd feb. On the day when we were checking out one of our friend fiancé came all the way from Colombo to visit us and do snorkeling with us. Our plan was to check out and go snorkeling. When we tried to go to the our rooms one of the employee came n said you can't take your friend fiancée to the room cause hotel policy is that we won't allow outside guest to go to the room even for just a visit.If we want to we have to pay 4000+ supplement charge. That was ridiculous cause that guest only going to be with us for less than one hour in our room cause we have to check out before 12. We kept her at the lobby and we went to our rooms to get our things ready to proceed with check out. When we tried to check out there was only one check out counter open and there two counters were only for the check in guest. At the tym when we were checking out there were two other parties checking out also. We waited for half n hr to check out. They could have easily made one of the check in counters to do our check out. That's why I said there hotel staff is rigid and not flexible to think on the job.