arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Very good 8.0
Based on 516 reviews

Recent customer comments

Filter by traveler type
Very good



based on 516 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 8.0
  • Location 8.5
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.6
  • Food/Dining 7.7

Selvadurai R.
Canada
February 09, 2016
Great place to stay.
Great location

Victor W.
Singapore
January 08, 2016
Stay at hillside resort
The restaurant staff and cooks were great
It is an expensive hotel but nice to be at as the hillside view was amazing. The climate was very good and comfortable. The reception staff were not friendly at all as when we arrived we received a terrible room with twin beds and were not given the king size bedroom we had asked when reserving a room. There were no similar rooms and no upgrade was given despite the larger rooms with king sized beds were empty. We were asked to pay extra and no way we're they giving us the king sized beds we wanted. Finally we settled with joining the two single beds. The catering staff were excellent despite serving us uncooked crabs the first dinner we ordered. The apologised n gave us best treatment the next day. From Waiters and Waitresses, cooks and captains. The staff were friendly and commited to giving their best in the registrant service. Good work to all the restuarant staff. They made our stay memorable. The little gift shop has good n friendly people. The items sold were reasonably priced. However, they should start early as we wanted to buy more item before checking out.

Rajvansh S.
Malaysia
January 07, 2016
Great view from the top of Kandy
Good location - gives a nice view of Kandy
The hotel is nice but rooms are very old. Bathroom is tiny and toiletries of cheap quality. Meals were good and there was a nice Xmas dinner organised.

Amit A.
India
January 03, 2016
Amaya hill resort
1. Location 2. ambience. 3. hispitality
Very good

Ramona R.
Australia
January 03, 2016
Stunning location in the hills
Location, ayurveda spa, breakfast buffet
The hotel is located about 7kms uphill from Kandy, and its views are totally worth staying for. Our overall experience was positive: rooms are quite spacious and clean, the breakfast buffet is superb, and the personnel is very friendly and helpful. For dinner you are better off joining the buffet - the service at the a la carte restaurant is quite slow and the food wasn't very good. Recommend a treatment at their ayurveda spa. Would definitely go back.

Nancy B.
Lebanon
January 02, 2016
Shouldn't be rated as 5 stars hotel
Location / nature / gardens
It was good but the hotel wasn't that much comfortable / it wasn't clean and the food was not good

Bazeer S.
Canada
December 30, 2015
None
None

Rohana Y.
Malaysia
December 28, 2015
Good hotel to stay
Location of the hotel, mountain . View from the hotel & the surrounding area.
It was good, we love the location. But the Internet connection not working at all

Kalindu M.
Australia
December 15, 2015
Excellent Service
Staff
Really Good

Christopher G.
Belgium
November 11, 2015
Worste checking in ever
Honnestly there are not really good things to say - only a nice view from the pool/terrasse
We had the worste checking in ever - more than 1h with uncompetent staff (more than 30 min for writing 2 vouchers for breakfast !) This is not acceptable ! - food at the restaurant was disgusting, how can you offer Italian dishes when you don't even know what it is. This risotto was just awful and the Sri lankese dish was over cooked The room was just ok for a 5 stars - we are used to 5* and this one is definitely a 2 maximum 3 stars - we had grafities in the wall - how can you even not erase it ?? I had a big discussion with the management - they offered us 1 drink to compensate ... Ok fine ... But we will never ever recommend this hotel !