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Very good 8.0
Based on 524 reviews

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Very good

based on 524 reviews
  • Cleanliness 8.1
  • Facilities 7.7
  • Location 8.5
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 7.6
  • Food/Dining 7.7

chen Y. from China
Families with older children
Stayed 2 nights in June 2016
room and service
Room facilities in general, the service is very good
Reviewed June 21, 2016

Tan K. from Singapore
Families with young children
Stayed 2 nights in June 2016
Normal hotel with good view
The hotel has a good view of Kandy city but the service standards of the staff was just normal. We had to wait for a long time in the restaurant before being served. The hotel had to changed us to another wing of the hotel as the aircon in the room was leaking. This made us pack all our belongings in a rush to change rooms. At the new wing, the aircon in the room end up also leaking.
Reviewed June 20, 2016

Emily H. from United Kingdom
Stayed 3 nights in June 2016
Beautiful view from the hotel. Nice pool and rooms
Reviewed June 11, 2016

Suranga K. from Sri Lanka
Stayed one night in May 2016
All are good...
Reviewed June 02, 2016

Denesh D. from Sri Lanka
Families with young children
Stayed 2 nights in April 2016
Rooms are toosmall
rooms are too small, other than that everything was excelent
Reviewed April 14, 2016

awni E. from Kuwait
Solo travelers
Stayed one night in February 2016
Nice hotel..nice staff ..good food..great view
View. Food staff
Very nice..l will do it again.
Reviewed February 21, 2016

Amit B. from Singapore
Stayed 2 nights in February 2016
Reviewed February 14, 2016

Selvadurai R. from Canada
Families with older children
Stayed 2 nights in February 2016
Great place to stay.
Great location
Reviewed February 09, 2016

Victor W. from Singapore
Stayed one night in January 2016
Stay at hillside resort
The restaurant staff and cooks were great
It is an expensive hotel but nice to be at as the hillside view was amazing. The climate was very good and comfortable. The reception staff were not friendly at all as when we arrived we received a terrible room with twin beds and were not given the king size bedroom we had asked when reserving a room. There were no similar rooms and no upgrade was given despite the larger rooms with king sized beds were empty. We were asked to pay extra and no way we're they giving us the king sized beds we wanted. Finally we settled with joining the two single beds. The catering staff were excellent despite serving us uncooked crabs the first dinner we ordered. The apologised n gave us best treatment the next day. From Waiters and Waitresses, cooks and captains. The staff were friendly and commited to giving their best in the registrant service. Good work to all the restuarant staff. They made our stay memorable. The little gift shop has good n friendly people. The items sold were reasonably priced. However, they should start early as we wanted to buy more item before checking out.
Reviewed January 08, 2016

Rajvansh S. from Malaysia
Families with young children
Stayed 2 nights in December 2015
Great view from the top of Kandy
Good location - gives a nice view of Kandy
The hotel is nice but rooms are very old. Bathroom is tiny and toiletries of cheap quality. Meals were good and there was a nice Xmas dinner organised.
Reviewed January 07, 2016