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Excellent 8.1
Based on 464 reviews

Agoda Verified Reviews

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based on 464 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.5
  • Location 7.9
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 7.9
  • Food/Dining 8.2

9.3 Suwatana C.
January 11, 2016
location, service, hotel design be with nature
relaxing & peace

5.7 Tsung C.
January 09, 2016
Nothing to shout about
Quiet. Staff. Food.
Fairly secluded from the rest of Kandy. Windy road ride to get to hotel. Unless u have a driver to take you around, you will be confined to the hotel compounds. Not ideal for solo travelers without driver. Maybe ideal for couples.

8.3 Ahmed M.
Sri Lanka
December 25, 2015
one of the best hotel in srilanka
food, location, calmness
cinnamon citadel is a nice place for relax. the food is very good

6.7 Shashi S.
United Kingdom
December 23, 2015
There was a problem with one of the four bookings.
Services of the dinning staff

8.3 Natalia C.
December 05, 2015
Family trip
Restaurants, staff

8.7 Stefan I.
December 02, 2015
Good old hotel on remote location.
Good old hotel on remote location.

7.7 Yadave A.
Sri Lanka
November 16, 2015
Pleasant staff and good location
Staff ----/ property /------food
Everything was really very friendly staff but there were some cockroaches in the room and in the wash room. Noice from balcony from cleaning guys were disturbing.

7.7 Jian L.
October 31, 2015
Best hotel in Kandy
Swimming pool, good room and food, evening live music

9 Ajita R.
Sri Lanka
October 12, 2015
x y z
Toilet Flush takes a long time to re fill. You have to run the shower water for a long time for it to get warm.

8.7 Rosalyn H.
United Kingdom
October 08, 2015
Very nice
Beuatiful setting, amazing room with ridiculously comfortable bed, great food and service.
Thoroughly enjoyable stay for 2 nights. There's not much to do in Kandy except the temple so we spent a lot of time sitting around the pool area and drinking cocktails, which was wonderful! The service was great, all the staff were friendly and accommodating. The buffet restaurant was lovely, really amazing setting and good quality food with a nice mix of Sri-Lankan and western foods.