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Recent customer comments

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based on 327 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 8.6
  • Location 8.2
  • Room Comfort/Standard 8.9
  • Service 9.3
  • Value for Money 9.1
  • Food/Dining 8.8

Beth E.
United Kingdom
April 21, 2016
Lovely people, breathtaking views
Just spent our first two nights in Sri Lanka here, and it's set a high standard that I fear might not be maintained for the rest of the trip. The owner was so friendly, as were all the staff in fact. The place is in a beautiful location, with incredible views front and back - we were blessed with probably the most breathtaking sunset on our second night, right from the room itself. The infinity pool is big and perfect to cool off in. Food was delicious too, so all in all it's the sort of place that you don't need to leave at all during your stay. Only thing is that it's a good half an hour from Kandy itself, but don't let that put you off - it feels like a world away from the bustle of the city and all the better for it. Definitely heading straight back next time we're in Sri Lanka!

Faisal B.
April 19, 2016
Lovely staff, amaizing swimming pool and view
The breakfast was very good, the location far from the city

Julie H.
April 07, 2016
Just stunning!
We really enjoyed our stay at the Elegant Hotel. The staff are really great and went out of their way to accommodate all of our requests. For example, they provided my husband with a seperate room to watch his beloved cricket final. The food was amazing, especially the rice and curry, probably the best I have ever tasted. The location itself is serene, with a beautiful outlook over the surrounding mountains. I highly recommend the Elegant Hotel and cannot thank the staff enough for their generous hospitality.

Ann-Marie P.
April 03, 2016
Great place to stay!
Lovely hotel off the beaten track with fantastic food and very hospitable staff.

Zoe L.
United Kingdom
April 02, 2016
Loved it

Sadrollah D.
Sri Lanka
April 01, 2016
Its a excelent place to relaxe and very kindness staff

Anup K.
United Kingdom
March 29, 2016
Great view with excellent customer service
Out of the centre, great place to relax. Excellent customer service and excellent food

shu J.
March 08, 2016
Good stay but encountered power failure
Stunning view over the hill; nice pool; value for money
The hotel is away from the hustle and bustle of kandy city but it's all worth it. Overall a good stay with a stunning view but we encountered power failure on the final night, couldn't even bath as the shower pump relied on electricity. Spoke to the staff but we were simply told that there's nothing they can do about it. The owner came in later and apologized for the inconvenience, he offered to arrange a free dinner for us but he forgot that we were checking out on that day. Well I guess we were just being unlucky on that particular day. We are not very impressed with Sri Lanka as a travel destination (people are always desperate to make some quick bucks off tourist so be very careful when anyone tries to approach u or offer to take photographs for you, don't walk in to any eatery without menu and price display), but the only comfort of the entire trip is that we had a nice place to chill at elegant hotel (minus that power failure night)

Joan L.
United Kingdom
February 23, 2016
The views, the pool,the food
Very comfortable and very friendly

Magali B.
February 22, 2016
Perfect place to stay near Kandy
The Manager Was a total gentleman and the staff were absolutely brillant... The perfect way to settle into Sri Lanka after arriving off the plane... Merits staying two or three nights and going for local walks or visitons the local temples... Thank you to all at the excellent Elegant Hotel... J&dm McBonvin